Maria D Perez
Lawrence,MA
Summary
Detail-oriented banking representative with cash handling expertise and a commitment to compliance. Proven ability to enhance customer satisfaction through effective transaction processing and efficient problem resolution.
Overview
10
10
years of professional experience
Work History
Teller Banking Representative
Santander Bank Us
Lawrence, MA
01.2021 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking policies.
- Resolved customer inquiries and concerns, enhancing overall satisfaction and loyalty.
- Educated clients on bank products.
- Collaborated with team members to streamline operations, improving service delivery times.
- Conducted cash handling tasks, maintaining high levels of security and accountability.
Cashier
Walmart
Methuen, MA
09.2019 - 02.2021
- Processed customer transactions efficiently, ensuring accurate handling of cash and digital payments.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
- Trained new cashiers on point-of-sale systems and operational procedures for improved efficiency.
Crew Member
Macdonals
Lawrence, MA
03.2016 - 12.2019
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and positive dining experiences.
- Operated kitchen equipment safely and efficiently to prepare food items according to company standards.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen facilities.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Enhanced order accuracy by double-checking transactions before processing, reducing errors during peak hours.
Education
MBA - Business Administration And Management
Universidad Teconologica De Santiago
Santiago, Dominican Republic 07-2013
Skills
- Bank statement reconciliation
- Cash handling expertise
- Adherence to regulations
- Transaction processing accuracy
- Teller support
- Banking product sales
Languages
Spanish
Full Professional
Timeline
Teller Banking Representative
Santander Bank Us
01.2021 - Current
Cashier
Walmart
09.2019 - 02.2021
Crew Member
Macdonals
03.2016 - 12.2019
MBA - Business Administration And Management
Universidad Teconologica De Santiago