Maria Daniela Duran
Harrisburg,PA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Quick learner and with bilingual abilities.
Overview
2
2
years of professional experience
Work History
Behavioral Technician
All Bright ABA
Mechanicsburg, PA
02.2024 - Current
- Maintain accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduce problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promote a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
Youth Care Worker
Board of Child Care
Mechanicsburg, PA
03.2023 - Current
- Assisted in the PSA orientation for intake purposes
- Proficient using Raptor system to sign in and sign out visitors
- Knowledge of the procedure to discharge clients out of the program
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Monitored activities and maintained safe living and learning environment for youth to thrive.
- Documented child progress, reporting extreme changes in behavior.
- Encouraged completion of daily chores and personal hygiene practices.
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Reported incidents that negatively affected child safety.
Unit Secretary
Board of Child Care
Mechanicsburg, PA
06.2023 - 10.2024
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Answered phone calls to provide assistance and information.
- Managed unit call reception and routed calls to correct department.
- Monitored unit supply levels and notified management of ordering needs.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
High School Diploma -
Angel De La Guarda
Portuguesa, Venezuela07.2015
Skills
- Adaptable and Flexible
- Client Needs Assessment
- Children Supervision
- Documentation and Reporting
- Safety Protocols and Procedures
- Team Collaboration
- Heartsaver CPR AED
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Behavioral Technician
All Bright ABA
02.2024 - Current
Unit Secretary
Board of Child Care
06.2023 - 10.2024
Youth Care Worker
Board of Child Care
03.2023 - Current
High School Diploma -
Angel De La Guarda