Maria De Jesus Garcia
Long Island City,NY
Summary
Professional Bilingual Bartender (Spanish - English) with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service Experience, Adept at multitasking and customer service, I significantly enhanced customer satisfaction and sales at many places through expert mixology and efficient team management. Leveraging strong organizational skills and a deep knowledge of liquor, beer, and wine, I fostered positive relationships, ensuring a loyal clientele and boosting revenue through strategic upselling and promotional engagement.
Overview
3
3
years of professional experience
Work History
Bottle Server / Bartender
Chill Hospitality Group
11.2022 - Current
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
- Maintained clean and organized bar area.
Bartender
First Stop Bar And Grill
11.2021 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender / Bottle Server
Republic Astoria
12.2022 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Blend On The Water Restaurant
11.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender Shift Manager
First Stop Bar And Grill
08.2022 - 09.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Associate of Business Administration - Marketing
High Institute University Of Marketing
Caracas, Venezuela04.2021
Certified - Bartending And Customer Service
Bartender Academy
Caracas, Venezuela01.2018
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Customer service expertise
- Organizational ability
- Beverage Preparation
- Relationship Building
- Mixology Techniques
- Team Management
- Hospitality service expertise
- Responsible Alcohol Service
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Bartender / Bottle Server
Republic Astoria
12.2022 - 10.2023
Bottle Server / Bartender
Chill Hospitality Group
11.2022 - Current
Bartender
Blend On The Water Restaurant
11.2022 - 07.2023
Bartender Shift Manager
First Stop Bar And Grill
08.2022 - 09.2022
Bartender
First Stop Bar And Grill
11.2021 - 05.2024
Associate of Business Administration - Marketing
High Institute University Of Marketing
Certified - Bartending And Customer Service
Bartender Academy
Similar Profiles
CINDY WOOLLEYCINDY WOOLLEY
Area Director of Operations Kahler Hospitality at Kahler Hospitality Group/Kinseth HospitalityArea Director of Operations Kahler Hospitality at Kahler Hospitality Group/Kinseth Hospitality
SIDDHESH SUBHEDARSIDDHESH SUBHEDAR
Sr. Manager Sales at Nijhawan Group - Emaar Hospitality GroupSr. Manager Sales at Nijhawan Group - Emaar Hospitality Group
Laura ArguellesLaura Arguelles
Director of Sales and Events at Landmark Hospitality GroupDirector of Sales and Events at Landmark Hospitality Group
Shereef JiangShereef Jiang
Behavior Technician at MomentumBehavior Technician at Momentum
Elvis MrkulicElvis Mrkulic
Resident Manager at Lightstone GroupResident Manager at Lightstone Group