Maria De La Luz Gallegos

Chickfila

12.2007 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees.
Enhanced customer satisfaction by resolving disputes promptly, .
Cross-trained existing employees to maximize team agility and performance.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
i know how to count and settle registers.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained cleanliness and organization of workspace, adhering to health and safety standards.
i know how to use inform and do end of day, daily food safety,EQA, spot count.
I also cross trained BOH and FOH.
i also had done interview for spanish speaking.
i know how to use and read and teach the AHA system..