Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Maria Del Carmen Espinoza

Franklin,IN

Summary

Dynamic manager with proven expertise in customer service and team leadership. Skilled in problem-solving and training staff to enhance operational efficiency. Committed to delivering exceptional results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Manager

Ball Corporation
02.2019 - Current
  • Led cross-functional teams to optimize production schedules and enhance operational efficiency.
  • Developed and implemented strategic initiatives to improve product quality and reduce waste.
  • Mentored staff on best practices, fostering a culture of continuous improvement and safety compliance.
  • Managed inventory control processes, ensuring accurate stock levels and timely replenishment.

Server

Miguel Rodriguez
02.2018 - 11.2024
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to streamline food preparation and service processes.
  • Trained new servers on menu items, service protocols, and point-of-sale systems.

Education

High School Diploma -

Jouse Maria Morelos Y Pavon
Santo Tomas De Las Flores Mexico

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Complex Problem-solving
  • Staff management

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Manager

Ball Corporation
02.2019 - Current

Server

Miguel Rodriguez
02.2018 - 11.2024

High School Diploma -

Jouse Maria Morelos Y Pavon
Maria Del Carmen Espinoza