Dynamic manager with proven expertise in customer service and team leadership. Skilled in problem-solving and training staff to enhance operational efficiency. Committed to delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Manager
Ball Corporation
02.2019 - Current
Led cross-functional teams to optimize production schedules and enhance operational efficiency.
Developed and implemented strategic initiatives to improve product quality and reduce waste.
Mentored staff on best practices, fostering a culture of continuous improvement and safety compliance.
Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
Server
Miguel Rodriguez
02.2018 - 11.2024
Delivered exceptional customer service in fast-paced dining environment.
Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Collaborated with kitchen staff to streamline food preparation and service processes.
Trained new servers on menu items, service protocols, and point-of-sale systems.