Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
References
Timeline
Generic

Maria Del Cielo Cuito

Kearny,New Jersey

Summary

Well-organized possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. High-energy skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Lit 21
Newark, NY
01.2021 - Current
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

Barcode
Elizabeth, NJ
07.2020 - 12.2021
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Host

Tops Diner
East Newark, New Jersey
06.2018 - 02.2019
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Managed waitlists during peak hours; monitored incoming reservations via phone calls or online applications.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Advised management on ways to improve customer satisfaction scores through surveys or other methods.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Clerk

V.A Group
Lyndhurst, NJ
02.2017 - 06.2018
  • Processed customer orders promptly and accurately.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Prepared and submitted requisitions to maintain supply standards in accordance with established procedures.
  • Performed general office duties such as filing, photocopying, faxing, mailing.

Cashier

Vicente's Bakery
Kearny, NJ
07.2016 - 02.2017
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped with purchases and signed customers up for rewards program.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Science - Biology

New Jersey City University
Jersey City, NJ
06-2024

BBA - Biology/Pre-Medicine

Essex County College
Newark, NJ
06-2021

High School Diploma -

Kearny High School
Kearny, NJ
06-2018

Skills

  • Guest Engagement
  • Order Management
  • Beverage Preparation
  • Menu Memorization
  • Sales Techniques
  • Ordering Procedures
  • Price Memorization
  • Performance Improvement
  • Relationship Management
  • Cash Handling
  • Effective Customer Upselling
  • Administrative Support
  • Correspondence Writing
  • Research
  • Database Entry
  • Peer Relationships

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional

Certification

  • Bartender license
  • Professional Makeup Artist
  • Profession Eyelash Tech

Accomplishments

  • Honor Society Award

References

References available upon request.

Timeline

Server

Lit 21
01.2021 - Current

Server

Barcode
07.2020 - 12.2021

Host

Tops Diner
06.2018 - 02.2019

Clerk

V.A Group
02.2017 - 06.2018

Cashier

Vicente's Bakery
07.2016 - 02.2017

Bachelor of Science - Biology

New Jersey City University

BBA - Biology/Pre-Medicine

Essex County College

High School Diploma -

Kearny High School

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Maria Del Cielo Cuito