Maria Del Mar Perez
Pompano Beach
Summary
Psychology graduate with a minor in Digital Marketing, with hands-on experience in campus recruitment, candidate engagement, and high-level customer service. Strong communicator with a passion for human behavior, people operations, and building positive candidate and employee experiences.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Crew Support / Concierge
Banyan Air Service
Fort Lauderdale
08.2025 - Current
- Communicate effectively with diverse stakeholders including pilots, crew members, operations staff, and management.
- Adapt quickly in a dynamic, high-pressure environment while prioritizing organization, safety, and service quality.
- Demonstrate strong problem-solving skills by handling unexpected operational needs with professionalism and discretion.
Project Manager
Health Brigade
La Guajira
05.2024 - Current
- Led a community-based health initiative driven by a deep commitment to service, providing medical care and support to 130+ Wayuu families.
- Coordinated logistics, volunteers, and local healthcare professionals to deliver culturally respectful and impactful care in an underserved region.
- Fostered trust and collaboration within the community while managing on-site operations and adapting to resource-limited conditions.
College Program Representative
The Walt Disney Company
Boca Raton
05.2025 - 01.2026
- Act as a campus ambassador for the Disney College Program, supporting recruitment efforts by educating students on program opportunities and career pathways.
- Assist prospective applicants by explaining eligibility requirements, application steps, and interview expectations.
- Collaborate with Disney recruitment teams to amplify outreach initiatives and attract qualified candidates.
Merchandising (Disney College Program)
The Walt Disney Company
Winter Garden
08.2024 - 05.2025
- Delivered exceptional guest service in a high-volume theme park retail environment while representing the Disney brand with professionalism and enthusiasm.
- Supported daily merchandising operations including sales transactions, inventory handling, and visual presentation.
- Maintained efficiency and accuracy while working in fast-paced settings with constant guest interaction.
Additional Customer Service Roles
Fort Lauderdale & Oakland Park
01.2022 - 01.2024
- LA Fitness - Front Desk Customer Service
- Bath & Body Works - Sales Associate
- Bizzies On The Go - Sales & Operations Support
Education
Bachelor of Arts - Psychology, Minor in Digital Marketing
Florida Atlantic University
Boca Raton, FL12.2025
Associate of Arts - Psychology
Broward College
Davie, FL12-2023
Skills
- Customer service and support
- Recruitment assistance
- Communication skills
- Time management
- Team collaboration
- Critical thinking
- Microsoft Office proficiency
- Presentation design
- Data analysis
Languages
English
Professional
Spanish
Full Professional
Certification
Google Ads App
Timeline
Crew Support / Concierge
Banyan Air Service
08.2025 - Current
College Program Representative
The Walt Disney Company
05.2025 - 01.2026
Merchandising (Disney College Program)
The Walt Disney Company
08.2024 - 05.2025
Project Manager
Health Brigade
05.2024 - Current
Additional Customer Service Roles
01.2022 - 01.2024
Bachelor of Arts - Psychology, Minor in Digital Marketing
Florida Atlantic University
Associate of Arts - Psychology
Broward College