Maria Del Pilar Espinoza Benites
Provo,UT
Summary
Dynamic and detail-oriented professional with extensive experience at HomeGoods, excelling in inventory management and product branding. Proven ability to optimize stock flow and enhance operational efficiency while providing guidance and support to team members. Committed to excellence and maintaining safety standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Back of House Associate
Burlington Coat Factory
Orem, Utah
06.2025 - Current
- Unloading shipments, unpacking cartons, and sorting merchandise.
- Tagging, sensing, and hanging products.
- Working with other associates to efficiently process new merchandise.
- Trained new associates on store operations, policies, and procedures effectively.
- Ensured compliance with company safety regulations during all operational activities.
- Organized backroom areas to support a clean and efficient work environment.
- Prepared merchandise for purchase or rental to meet customer needs.
Backroom Coordinator
HomeGoods, TJX Companies
Norwalk, Connecticut
09.2024 - 03.2025
- Managed warehouse operations, including receiving, unloading, storing, packing, and shipping activities.
- Oversaw merchandise processing and organized backroom storage to optimize space utilization and accessibility.
- Trained new employees on backroom procedures and safety protocols.
- Ensured timely movement of goods to the sales floor.
- Coordinated returns of damaged or expired products to vendors for replacements.
- Provided customer service support at checkout and sales floor as needed.
- Ensured compliance with safety regulations and company policies at all times.
Processing Associate
HomeGoods
Norwalk, Connecticut
09.2020 - 09.2024
- Unpacked, processed merchandise efficiently, and ensured all items were properly ticketed and organized.
- Organized stockroom to maintain accessibility and compliance with safety standards.
- Collaborated with team members to meet daily processing goals.
- Assisted in training new associates on operational procedures and safety protocols.
- Actively assisted in store inventory.
Cashier
Splash Carwash
Norwalk, Connecticut
04.2020 - 08.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness and organization of the cashier area throughout shifts.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
Crew Member
Dunkin Donuts & Baskin Robbins
Norwalk, Connecticut
08.2019 - 04.2020
- Prepared and served coffee and ice cream products to customers.
- Followed food safety protocols to ensure quality and hygiene standards.
- Operated point-of-sale system for transactions and order processing.
- Assisted in inventory management and restocked supplies as needed.
- Collaborated with team members to ensure smooth service during peak hours.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
Associate in Physical Therapy - Health And Wellness
INSTITUTO SUPERIOR TECNOLÓGICO "SAN PABLO"
Lima, Perú 12-2013
Skills
- Loading and unloading
- Receiving and processing
- Product branding
- Damage handling
- Stock and flow to the sales floor
- Physical stamina
- Detail oriented
- Commitment to excellence
- Provide guidance and support
- Collaborative abilities
Accomplishments
CERTIFICATE OF APPRECIATION
HomeGoods / Norwalk, CT / October 2023
For three years of continuous, loyal, and conscientious service at HomeGoods.
ASSOCIATE OF THE QUARTER
HomeGoods / Norwalk, CT / Fiscal Year 2023
In Appreciation of the hard work, dedication, and accomplishments to make the HomeGoods Company successful.
CERTIFICATE OF APPRECIATION
Burlington / Orem, UT
Heartbeat of Burlington award winner for the month of September of the year 2025.
Languages
Spanish
Native/ Bilingual
English
Professional
Volunteer Service
- Served as an ESL instructor for the English Connect Program at The Church of Jesus Christ of Latter-Day Saints. From the year 2017 to 2019 in Lima, Perú.
Timeline
Back of House Associate
Burlington Coat Factory
06.2025 - Current
Backroom Coordinator
HomeGoods, TJX Companies
09.2024 - 03.2025
Processing Associate
HomeGoods
09.2020 - 09.2024
Cashier
Splash Carwash
04.2020 - 08.2020
Crew Member
Dunkin Donuts & Baskin Robbins
08.2019 - 04.2020
Associate in Physical Therapy - Health And Wellness
INSTITUTO SUPERIOR TECNOLÓGICO "SAN PABLO"
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