Maria Del Rosario Perez
SANFRANCISCO,CA
Summary
Personable Barista experienced in engaging with customers and delivering exceptional service. Achieved high levels of customer satisfaction through expertise in crafting traditional espresso beverages, latte art, and unique drink recipes. Focused on maintaining cleanliness and organization while managing high-volume orders, contributing to efficient operations and positive customer experiences.
Overview
2
2
Languages
1
1
Certification
20
20
years of professional experience
Work History
Barista/Cashier
Muglife
San Francisco, CA
10.2026 - Current
- Crafted espresso drinks and brewed coffee according to Muglife beverage recipes, ensuring consistency and quality
- Managed cash register, processed payments accurately, and facilitated smooth customer transactions
- Welcomed guests warmly, took orders efficiently, and addressed menu inquiries to enhance customer experience popular
Front of House Employee
Jack in the Box
Daly City, California
08.2026 - Current
Little sweet
Baristas Coffee Company
SANFRANCISCO, CA
12.2022 - 03.2026
- Prepared espresso drinks, brewed coffee, and followed Muglife beverage recipes
- Operated cash register, processed payments, and handled customer transactions
- Greeted guests, took orders, and answered menu questions
- Restocked cups, lids, syrups, and pastry display items
- Cleaned counters, equipment, and café seating areas
- Resolved basic customer concerns with calm, friendly service
- Followed food safety, sanitation, and hygiene procedures
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served hot or cold beverages.
- Utilized POS system to receive and process customer payments.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Prepared milk teas, fruit teas, and signature drinks for specialty beverage guests.
- Managed drink orders using point-of-sale systems and order tickets.
- Operated blenders, shakers, and sealing machines during busy service periods.
- Stocked cups, lids, pearls, and ingredients throughout shift operations.
Restaurant General Manager
El capricho restauran mexican
San Francisco, CA
10.2016 - 02.2019
- Directed daily operations for Mexican restaurant dining room and kitchen teams
- Supervised staff schedules, shift coverage, and opening procedures
- Managed inventory checks for food, beverages, and kitchen supplies
- Trained crew on service standards, menu knowledge, and safety rules
- Monitored guest concerns and resolved complaints with calm communication
- Coordinated food preparation, order flow, and table service
- Reviewed labor, purchasing, and vendor needs for restaurant operations
- Maintained accurate inventories of food, supplies and equipment.
- Scheduled staff shifts and monitored labor costs.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Enforced sanitation practices and health code compliance across restaurant areas
- Managed busy and highly popular restaurant with professional, well-trained staff.
- Resolved customer complaints in a professional manner.
- Established cash control systems for register transactions.
Deli Clerk
New daly city store
Daly City, California
06.2012 - 05.2015
- Prepared deli meats, cheeses, and salads following freshness and food safety standards.
- Sliced meats and cheeses using deli equipment and proper sanitation practices.
- Assisted customers with product selection, special orders, and service questions.
- Stocked deli cases, rotated products, and checked dates for freshness.
- Maintained clean work areas, counters, tools, and display cases.
- Followed employer food handling rules and workplace safety guidelines.
- Supported daily deli operations during busy shifts and team changes.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Stocked shelves with fresh items daily.
- Prepared all food orders according to customer specifications.
- Informed customers of deli specials to increase profits.
Assistant Manager
Subway Inc
San Francisco, CA
03.2007 - 05.2011
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with product selection, special orders, and service questions.
- Greeted customers in a friendly and professional manner.
- Responded to customer questions regarding product availability.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Stocked deli cases, rotated products, and checked dates for freshness.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Prepared deli meats, cheeses, and salads following freshness and food safety standards.
- Wrapped, labeled, and priced deli items according to store procedures.
- Maintained clean work areas, counters, tools, and display cases.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Followed employer food handling rules and workplace safety guidelines.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Operated cash register accurately and efficiently for customer transactions.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Assisted customers with selecting products from the deli case or menu board.
Education
Lion Waco Hihg School
Waco, TXSkills
- Espresso machines
- POS systems
- Cash register operation
- Drink recipes
- Menu knowledge
- Coffee and tea expertise
- Food safety
- Safe food handling
- Schedule flexibility
- Cash management
- Customer service
- Problem resolution
- Conflict management
- Teamwork
- Detail orientation
- Organization
- Cleanliness
- Drink presentation
- Menu retention
- Schedule flexibility
- Teamwork
Languages
Spanish
Professional
English
Professional
Certification
- AID
- Handle food
- CPR
Timeline
Barista/Cashier
Muglife
10.2026 - Current
Front of House Employee
Jack in the Box
08.2026 - Current
Little sweet
Baristas Coffee Company
12.2022 - 03.2026
Restaurant General Manager
El capricho restauran mexican
10.2016 - 02.2019
Deli Clerk
New daly city store
06.2012 - 05.2015
Assistant Manager
Subway Inc
03.2007 - 05.2011
Lion Waco Hihg School