To obtain a Certified Medical Assistant position in a setting that will allow me to gain experience working in a diverse and challenging population of patients. Knowledgeable Certified Medical Assistant with exceptional background over 15+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Luminis Health
Lanham, MD
03.2023 - 09.2023
Greeted patients and visitors in a professional and friendly manner.
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Collected payments from patients for services rendered.
Verified insurance coverage for each patient visit.
Managed medical records using an electronic health record system.
Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Accurately entered billing codes into the computer system for reimbursement purposes.
Scheduled appointments for patients via phone and in person.
Maintained a clean work environment by adhering to infection control protocols.
Medical Assistant
Johns Hopkins
Columbia, MD
08.2022 - 11.2022
Provided assistance to medical staff in performing minor surgical procedures.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Cleaned and maintained medical equipment following procedures and standards.
Medical Office Assistant
Adventist Health Medical Group
Silver Spring, MD
10.2021 - 06.2022
Registered patients and scheduled appointments.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Educated patients about medications, procedures and physician's instructions.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Contacted pharmacies to submit and refill patients' prescriptions.
Consistently informed patients of financial responsibilities prior to services being rendered.
Called in prescription refills for patients.
Recorded vital signs and medical history for patients each shift.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Called patients to schedule appointments, consistently double-checking information and availability.
Managed incoming telephone calls, took messages and directed callers to personnel.
Answered average daily phone calls to schedule appointments and address patient inquiries.
Medical Assistant
Unity Health Care
Washington , DC
01.2020 - 10.2021
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Educated patients about medications, procedures and physician's instructions.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Contacted pharmacies to submit and refill patients' prescriptions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Administer vaccines all ages.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Medical Assistant/ Receptionist
Gerald Family Care
Bowie, MD
09.2019 - 01.2020
Urinalysis Take vitals Phlebotomy Administer Injections Schedule Appointments Patient Intake Answer phones.
Set up appointments for physician visits and procedures using calendar software.
Entered insurance, demographics and health history into patient database.
Called patients to confirm scheduled appointments and obtain additional details.
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Processed patient payments and scanned identification and insurance cards.
Took messages from patients and promptly relayed to appropriate staff.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Performed preliminary physical tests to accurately record results in patient history summary.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Administer injections.
Blood draws.
Medical Assistant
Columbia Road Health Services
Washington, DC , DC
06.2008 - 11.2018
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.0
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Measured patient peak flows to improve workflow efficiency.