Maria Elena Amavizca Ramirez
Phoenix,AZ
Summary
As an efficient Transit Bus Operator, possess comprehensive knowledge of city routes and schedules. Skilled in operating various types of buses safely and effectively while maintaining high levels of punctuality. Enjoys interacting with diverse groups of people and providing excellent customer service. Demonstrated ability to solve problems quickly, enhancing overall passenger satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
Sunline Transit Agency
Thousand Palms, CA
08.2023 - 02.2025
- Managed time effectively by arriving at stops on schedule according to route times.
- Advised passengers to be seated and orderly while on vehicles.
- Facilitated smooth passenger loading and unloading at designated route stops.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Announced stops clearly to help passengers disembark at correct locations.
- Kept bus orderly with strong control over passenger behaviors.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Maintained safe driving habits to protect property and general public on roadways.
Education
High School Diploma -
Garfield High
East Los Angeles 06-1994
Skills
- Vehicle inspection
- Safe driving
- Defensive driving
- Accident reporting
- Route navigation
- Emergency procedures
- Wheelchair securement
- Fuel efficiency
- Adaptive decision making
Certification
- Class B with passenger endorsement, air brakes, general knowledge.
- Class B with doubles, tankers, Twick card.
- ServSafe Certified.
- Bartending school.
- Phlebotomist.
- Customer service excellence.
Languages
Spanish
Professional
Timeline
Transit Bus Operator
Sunline Transit Agency
08.2023 - 02.2025
- Class B with passenger endorsement, air brakes, general knowledge.
- Class B with doubles, tankers, Twick card.
- ServSafe Certified.
- Bartending school.
- Phlebotomist.
- Customer service excellence.
High School Diploma -
Garfield High
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