MariaElisa Villaveces
Spanish Medical Interpreter-Healthcare Proffesional
Shoreline,WA
Summary
MEDICAL INTERPRETER AND HEALTHCARE PROFESSIONAL- Spanish Medical Interpreter with a Master's degree and a certificate of qualification from Alta Language Services, INC; as a Qualified Medical Interpreter (Spanish) currently workings in obtaining the NBCMI and DSHS certification.
I come with an extensive background as a Medical Assistant and phlebotomist in FL and WA State, as and efficient and reliable medical professional with a Master of Business Administration, with more than 18 years of clinical and administrative experience in hospitals, physician office and ambulatory settings, providing the highest quality of patient care. The focus of my career has been clinical with three and half years of administrative work. Some aspects included inpatient pediatrics hematology/oncology, rehabilitation medicine and orthopedics as well as adults and geriatrics care. Cardiology, colorectal, Hematology/Oncology specialties and Primary Care house calls.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Spanish Medical Interpreter (Self Contractor)
Universal Language Services
Bellevue, WA
07.2022 - Current
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Attended elementary school family meetings to provide accurate consecutive translations of conversations between members.
- Maintained message content, tone and emotion as closely as possible.
- Verified understood medical information for patients by interpreting information for them.
- Streamlined patient and provider interaction by providing channel of effective communication.
Phlebotomist
Quest Diagnostics
Seattle, WA
03.2022 - 06.2022
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Monitored patients for reactions and verified sample quality.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Medical Assitant, RMA-CMA, MBA
Vera Whole Health Inc.
Seattle, WA
06.2020 - 03.2022
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Maintained detailed records of test results by entering data and patient information into computer.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Patient Support Coordinator, RMA-CMA, MBA
Seattle Children's Healthcare System
Seattle, WA
03.2020 - 05.2020
- Handled patient's calls address customer inquiries and concerns during the COVID-19 outbreak pandemic.
- Maintained excellent attendance record, consistently arriving to work on time.
Lead Patient Care Coordinator- RMA,MBA
Visiting Physicians Association
Plantation, FL
03.2019 - 12.2019
- Evaluated the effectiveness of current strategies with the interdisciplinary teams and utilized recommendations to make permanent improvements to care standards.
- Worked with patients and families to develop future plans and discuss care actions.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Built strong referral network by developing strategic relationships with general practitioners and internists.
Medical Office Assistant-RMA,MBA
Holy Cross Hospital
Fort Lauderdale, FL
04.2018 - 03.2019
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Scheduled, rescheduled and handled cancelled appointments for patients.
Registered Medical Assistant
Pediatric Associates Inc.
Plantation, FL
09.2016 - 03.2018
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Triage all patient's phone calls and and advised parents based on policy standards and procedures.
Registered Medical Assistant II
Broward Health
Fort Lauderdale, FL
01.2014 - 07.2014
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Called and faxed pharmacies to submit prescriptions and refills.
Registered Medical Assistant
Advance Medical Specialists (Cancer Care)
Miami, FL
08.2012 - 11.2013
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Patient Care Associate
Joe DiMaggio Children's Hospital
Hollywood, FL
07.2005 - 08.2012
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
- Obtained patient vital signs and observed patient conditions to record progress in daily chart.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Education
MBA - Healthcare Management
Keiser University
Pembroke Pines, FL10.2017
Bachelor of Science - Health Science
Keiser University
Pembroke Pines. FL05.2011
Associate of Science - Medical Assisting
Keiser College
Pembroke Pines, FL12.2005
Technical Diploma - Medical Assisting
Keiser Career College - Pembroke Pines
Pembroke Pines, FL07.2004
Skills
- Spanish Interpreting
- Training Programs
- Medical Terminology
- Language, Medical and Consecutive Interpretation
- Confidential Information Protection
- HIPAA Compliance
- Oral, Written , Effective and Interpersonal Communications
- Critical Thinking
- Translation Accuracy
- Terminology Consistency
- Complex Problem-Solving
- Cultural Insight
- Ethical Codes Adherence
- Medical Assistance
- Client Service
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Won Life Saver Award 2006 ~.
Certification
- Licensed CMA State of WA- CM61038482 (10/2020-01/05/2023)
- Licensed Phlebotomist Technician State of WA-PC61034213 (01/2022-01/05/2024)
- Licensed RMA State of WA - MR61310240 (05/2021/05/2023)
- Alta Language Services- 40 Hour Training Certificate. Qualified Medical Interpreter.
Additional Information
ALTA Language 40-Hour Training Course
Qualified Spanish Medical Interpreter.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Spanish Medical Interpreter (Self Contractor)
Universal Language Services
07.2022 - Current
Phlebotomist
Quest Diagnostics
03.2022 - 06.2022
Medical Assitant, RMA-CMA, MBA
Vera Whole Health Inc.
06.2020 - 03.2022
Patient Support Coordinator, RMA-CMA, MBA
Seattle Children's Healthcare System
03.2020 - 05.2020
Lead Patient Care Coordinator- RMA,MBA
Visiting Physicians Association
03.2019 - 12.2019
Medical Office Assistant-RMA,MBA
Holy Cross Hospital
04.2018 - 03.2019
Registered Medical Assistant
Pediatric Associates Inc.
09.2016 - 03.2018
Registered Medical Assistant II
Broward Health
01.2014 - 07.2014
Registered Medical Assistant
Advance Medical Specialists (Cancer Care)
08.2012 - 11.2013
Patient Care Associate
Joe DiMaggio Children's Hospital
07.2005 - 08.2012
MBA - Healthcare Management
Keiser University
Bachelor of Science - Health Science
Keiser University
Associate of Science - Medical Assisting
Keiser College
Technical Diploma - Medical Assisting
Keiser Career College - Pembroke Pines