Maria Eugenia Mosca
Davenport,FL
Summary
Positive and diligent management professional effective at promoting customer satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 17 years of marketing experience paired with goal-oriented and performance-minded approach.
Overview
17
17
years of professional experience
Work History
Property Manager
Elevation Property Management, LLC
2015.02 - 2020.10
- Dealt promptly with all means of contact from tenants and potential tenants
- Collect and process all required information for a resident's file for different HUD programs such as Section 8, Section 236 and Section 202
- Reviewed returned applications and determined eligibility status of potential tenants by adhering to fair housing regulations
- Process Applications, added qualified applicants to the waiting list, maintain the waiting list in compliance with HUD regulations, overseeing the turn-over of units
- Responsible for orienting new residents, preparing the lease and all addendums included in the rental packet
- Move-outs, exit interview and move out inspections
- Responsible for annuals and interim recertification, collect and verify all income and assets to be entered in the Resident Manager Program to create a 50059 form
- Mediated in tenant to tenant disputes, resolving residents disputes, complains and request
- Prepare necessary documentation for non-compliance, serve the non-compliant with said notice
- Collected and posted residents rent to each ledger card and delivered bank deposits, provided residents with receipt of payment
- Perform monthly inspections of apartments and property grounds verified that the laundry facility is available to tenant in working order during specified hours
- Schedule Maintenance task promptly upon notification of problem
- Assist in Developing and staying within annual Budget
- Manage petty cash accounts, track and order office supplies
- Track Vendors, collect and organized proper documentation to submit invoices for payments
- Managed property operations and staff efficiently, trained new employees on operating procedures.
Assistant Manager
Elevation Property Management LLC
2011.08 - 2015.02
- Meet and greet customers, tours and residents
- Tour prospects through the property and show vacant apartments
- Responsible for maintaining consistent occupancy rates
- Scheduled maintenance tasks promptly upon notification of a problem
- Assist the Property Manager with all on-site operations and achieving property financial and operational objectives
- Oversees property maintenance, accounts payable/receivable and assists with capital projects
- I also work with the Property Manager to ensure that all activities are conducted in compliance with all local, state and federal, landlord/tenant and real states laws
- Collected and posted residents rent to each ledger card and delivered bank deposits, provided residents with receipt of payment.
Leasing Consultant
RiverFront Equities
2003.08 - 2011.07
- Work up renewals (Renewal conversion rate at 82%)
- Conducting Monthly property surveys and marketing
- Maintaining customer service standards and resident relations
- Organization resident functions and monthly newsletter
- Conduct a housekeeping monthly inspection on every unit
- Post all rent collections and Invoices weekly Overall responsibility
- Meet and greet customers, tours and residents
- Tour prospects through the property and show vacant apartments.
Education
Skills
- Business Development
- Financial Budgeting and Reporting
- Marketing and Advertising
- Time Management
- Decision Making
- Data Entry
References
Available upon request
Timeline
Property Manager
Elevation Property Management, LLC
2015.02 - 2020.10
Assistant Manager
Elevation Property Management LLC
2011.08 - 2015.02
Leasing Consultant
RiverFront Equities
2003.08 - 2011.07
Similar Profiles
Nicholas PritchettNicholas Pritchett
Assistant Property Manager at Elevation Property ManagementAssistant Property Manager at Elevation Property Management
PRESTON WADEPRESTON WADE
Property Manager at Elevation Property ManagementProperty Manager at Elevation Property Management
Taynia DeLevanteTaynia DeLevante
Assistant Property Manager at Wheelhouse/Elevation Property ManagementAssistant Property Manager at Wheelhouse/Elevation Property Management