Danika Lacey
Tulsa,OK
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
9
9
years of professional experience
Work History
Property Manager
Leinbach
Tulsa, Oklahoma
10.2023 - 01.2025
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
Training Manager
Mahogany Prime Steakhouse
Tulsa, Oklahoma
10.2022 - 10.2023
- Developed training materials, including manuals, guides and handouts.
- Collaborated with department heads to design effective learning strategies that support organizational goals.
- Maintained records of employee participation in all training activities.
- Participated in conferences, seminars and other industry events related to corporate education initiatives.
- Provided coaching and mentorship programs for staff members.
- Organized and coordinated training sessions for new employees.
- Identified areas of improvement in existing training methods and procedures.
Property Manager
Leinbach Company
Tulsa, OK
08.2020 - 08.2021
- Adhered to applicable federal laws, rules, and regulations relating to rental agreements, tenant rights, and maintenance issues
- Mitigated unit vacancies through proactive lease renewals, frequent rental promotions, and tenant rewards programs
- Liaised with utility companies and alternative energy providers to coordinate sustainable and cost-effective energy solutions
- Handled operational oversight for the property, including setting budgets and supervising office staff.
Assistant Property Manager
Leinbach Company
Tulsa, OK
12.2017 - 08.2020
- Suggested and implemented promotions, newsletters, and contests to encourage lease renewals and build resident rapport
- Tracked original leases and renewal contracts for tenants
- Built and maintained office files by inputting contracts, billing information, and other data needed for monthly reports
- Communicated with residents to address concerns regarding rent, leasing options, or maintenance requests and implemented timely resolutions to foster satisfaction
- Verified collection of rent payments and fees and prepared funds for deposit
- Maintained accurate records of rent payments, delinquency reports, and move-in and move-out inspections.
Sales and Leasing Consultant
Leinbach Company
Tulsa, OK
07.2016 - 12.2017
- Satisfied both tenants and owners, effectively managing relationships and handling routine needs
- Met with clients to negotiate management and service contracts, determine priorities, and discuss financial and operational status of properties
- Met occupancy goals with strategic marketing plans
- Addressed resident requests and complaints by providing quality customer service and timely responses
- Maintained rapport with apartment locator services to proactively market and fill vacancies
- Greeted visitors, discussed leasing needs, and completed proactive follow-up calls to community offerings
- Optimized occupancy alongside maintaining lease rent metrics, increasing community traffic, and achieving closing ratio goals.
Education
High school Diploma -
Epic Charter School
06.2016
Skills
- Accounting operations
- Business administration
- Vendor management
- Property marketing
- Energy management and utility usage
- Tenant relations
- Preventive maintenance
- Budgeting
- Business Development
- Marketing and Advertising
- Leasing and sales
- Contract Negotiation
- Legal knowledge
- Financial budgeting and reporting
- Skilled multi-tasker
- Multi-family property management
- Administrative Support
- Social Media Marketing
- Revenue Forecasting
- Sales engagement techniques
- Team development strategies
- Process evaluations
Timeline
Property Manager
Leinbach
10.2023 - 01.2025
Training Manager
Mahogany Prime Steakhouse
10.2022 - 10.2023
Property Manager
Leinbach Company
08.2020 - 08.2021
Assistant Property Manager
Leinbach Company
12.2017 - 08.2020
Sales and Leasing Consultant
Leinbach Company
07.2016 - 12.2017
High school Diploma -
Epic Charter School