Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic

Maria F Gonzalez Castro

Fort Myers,FL

Summary

Patient Behavior Technician implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Experienced in Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

RBT, Wellpath Behavior and Psychological Services
2023.06 - Current
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Learned specialized behavior approaches to implement behavioral strategies.

Care Facilitator

Dedicated Senior Medical Center
2022.08 - 2023.07
  • Answered incoming calls, scheduled appointments and filed medical records, while providing excellent customer service.
  • Documented activities and progress in electronic medical record per defined policy and procedures.

Patient Care Facilitator

Bonett medical center
2022.02 - 2022.08
  • Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
  • Delivered excellent patient experiences and direct care.

Canvasser/Field Manager

Momentum Solar
2021.08 - 2022.02


  • Met and exceeded daily and weekly sales targets to contribute to overall business success..
  • Built relationships with customers to support ongoing sales and customer retention initiatives.

Waitress

Gandules Grill Restaurant
2021.04 - 2021.07


  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Selling Specialist

Eva perfumes
2019.05 - 2021.03
  • Developed creative merchandising techniques to construct optimum marketing displays and generate interest in feature products and services.
  • Assessed customers' needs and interests to best recommend products.

Education

AA - Nursing

Keiser University-Ft Lauderdale
Fort Myers, FL

High school diploma -

Lehigh Senior High School
Lehigh Acres, FL

Skills

  • ABA Techniques
  • Behavior Management
  • Health Care System
  • Software Applications
  • Quality Patient Care
  • Client Care
  • Sales Expertise
  • Direct Marketing Understanding
  • Data Gathering

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Certification

  • RBT - Registered Behavior Technician

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Registered Behavior Technician

RBT, Wellpath Behavior and Psychological Services
2023.06 - Current

Care Facilitator

Dedicated Senior Medical Center
2022.08 - 2023.07

Patient Care Facilitator

Bonett medical center
2022.02 - 2022.08

Canvasser/Field Manager

Momentum Solar
2021.08 - 2022.02

Waitress

Gandules Grill Restaurant
2021.04 - 2021.07

Selling Specialist

Eva perfumes
2019.05 - 2021.03

AA - Nursing

Keiser University-Ft Lauderdale

High school diploma -

Lehigh Senior High School
  • RBT - Registered Behavior Technician
Maria F Gonzalez Castro