Maria F Gonzalez Castro
Fort Myers,FL
Summary
Patient Behavior Technician implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Experienced in Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
RBT, Wellpath Behavior and Psychological Services
06.2023 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
Care Facilitator
Dedicated Senior Medical Center
08.2022 - 07.2023
- Answered incoming calls, scheduled appointments and filed medical records, while providing excellent customer service.
- Documented activities and progress in electronic medical record per defined policy and procedures.
Patient Care Facilitator
Bonett medical center
02.2022 - 08.2022
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Delivered excellent patient experiences and direct care.
Canvasser/Field Manager
Momentum Solar
08.2021 - 02.2022
- Met and exceeded daily and weekly sales targets to contribute to overall business success..
- Built relationships with customers to support ongoing sales and customer retention initiatives.
Waitress
Gandules Grill Restaurant
04.2021 - 07.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Selling Specialist
Eva perfumes
05.2019 - 03.2021
- Developed creative merchandising techniques to construct optimum marketing displays and generate interest in feature products and services.
- Assessed customers' needs and interests to best recommend products.
Education
AA - Nursing
Keiser University-Ft Lauderdale
Fort Myers, FLHigh school diploma -
Lehigh Senior High School
Lehigh Acres, FLSkills
- ABA Techniques
- Behavior Management
- Health Care System
- Software Applications
- Quality Patient Care
- Client Care
- Sales Expertise
- Direct Marketing Understanding
- Data Gathering
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- RBT - Registered Behavior Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Behavior Technician
RBT, Wellpath Behavior and Psychological Services
06.2023 - Current
Care Facilitator
Dedicated Senior Medical Center
08.2022 - 07.2023
Patient Care Facilitator
Bonett medical center
02.2022 - 08.2022
Canvasser/Field Manager
Momentum Solar
08.2021 - 02.2022
Waitress
Gandules Grill Restaurant
04.2021 - 07.2021
Selling Specialist
Eva perfumes
05.2019 - 03.2021
AA - Nursing
Keiser University-Ft Lauderdale
High school diploma -
Lehigh Senior High School
- RBT - Registered Behavior Technician
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