Maria Flor Lopez
Florida City,FL
Summary
Eager to learn new skills to better my knowledge in different fields. I am a positive and organized team player with abilities to motivate and enhance satisfaction! I have good independent decision making skills to possibly impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Family Dollar
Homestead, Florida
02.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Coached and developed store associates through formal and informal interactions.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Education
High School Diploma -
Homestead Senior High School
Homestead, FL06-2021
Skills
- Business Development
- Loss Prevention
- Operations Oversight
- Records Management
- Stock management
- Store Organization
- Staff Scheduling
- [Software] expertise
- Sales Strategies
- Flexible Schedule
- Problem-Solving
- Sales Techniques
- Store Opening and Closing
- Time Management
- Customer Service and Engagement
Timeline
Assistant Store Manager
Family Dollar
02.2022 - Current
High School Diploma -
Homestead Senior High School