Hi, I’m
Maria G Blanco Campos
Hawthorne,CA
Summary
Proven Banquet Server with a track record of enhancing guest experiences at Quality Employment & Multi Services. Excels in customer service and adaptive problem-solving, ensuring seamless event execution. Demonstrates expertise in safe food handling and event setup, significantly improving event success rates. Known for exceptional teamwork and clear communication, consistently exceeding employer expectations.
Overview
2025
years of professional experience
1
Certification
Work History
Quality Employment & Multi Services
Banquet Server
Job overview
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Worked with banquet manager to coordinate event set up and schedule.
Door Dash
Delivery Driver
04.2024 - Current
Job overview
- Successfully avoided time delivery delays by carefully planning best routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
G&M Oil
Customer Service Cashier
05.2019 - 05.2024
Job overview
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Learned duties for various positions and provided backup at key times.
- Met customer service goals and exceeded customer expectations.
Recana Staffing
Banquet Server
06.2009 - 05.2014
Loyalty Staffing
Banquet Server on Call
03.2009 - 12.2012
Job overview
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Adhered to all health and safety regulations while serving food and beverages.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Education
Maricopa Community Colleges, Rio Salado Community College, Phoenix
High School Diploma
05.2002
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Food Service
- Customer service focus
- Adaptive Problem Solving
- Clearing tables efficiently
- Event Setup and Breakdown
- Punctual and Reliable
- Flexible Schedule
- Physical coordination
- Clear Communication
- Event Setup
- Hospitality service expertise
- Safe Food Handling
- Food handling
- Arranging banquet hall
- Menu Memorization
- Proper food handling
- Performance Improvement
- Bussing and Table Resets
- Running Orders
- Order Accuracy
- Food safety understanding
- Food Running
- FLUENT IN LANGUAGE
Certification
Handle food card
Languages
English and spanish
Elementary
Timeline
Delivery Driver
Door Dash
04.2024 - Current
Customer Service Cashier
G&M Oil
05.2019 - 05.2024
Banquet Server
Recana Staffing
06.2009 - 05.2014
Banquet Server on Call
Loyalty Staffing
03.2009 - 12.2012
Handle food card
Banquet Server
Quality Employment & Multi Services
Maricopa Community Colleges, Rio Salado Community College
High School Diploma
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