Mariah Anderson

• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations, ensuring a comprehensive understanding of company standards
• Managed a team by fostering teamwork, setting performance goals, and providing ongoing support to achieve collective objectives
• Oversaw daily store operations, including managing staff and inventory to ensure efficient workflow and optimal customer service
• Implemented effective onboarding procedures for new team members, streamlining the hiring process and enhancing employee integration

Athletic Equipment Management:

• Assist in the inventory, maintenance, and distribution of athletic equipment for all sports teams.
• Ensure that all team uniforms, practice gear, and other equipment are cleaned, repaired, and stored properly.

Event Coordination:

• Support the planning and execution of athletic events, ensuring the availability of the necessary equipment and branding materials.
• Assist with game-day operations, including setup and breakdown of equipment, uniforms, and promotional materials.
• Ensure that all tasks are completed in a timely and efficient manner while maintaining a high level of quality and accuracy.

• Boosted customer satisfaction levels by delivering exceptional service, promptly addressing concerns, and creating a welcoming environment for all visitors
• Developed and cultivated new client relationships by actively engaging with potential customers and effectively highlighting the benefits of product offerings
• Handled cash transactions efficiently by adhering to company cash handling policies and ensuring accuracy in all financial exchanges

• Greet and assist students, faculty, staff, and visitors entering the sports facility
• Provide information regarding facility hours, services, programs, and events
• Answer phone calls and respond to email inquiries promptly and professionally
• Assist with registration for sports programs, classes, and events