Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Services Assistant III
Campbell County Department of Social Services
01.2026 - 04.2026
Facilitated employee training programs, resulting in enhanced staff skills and knowledge retention. Maintained accurate logs of training certificates and hours to support ongoing development efforts.
Established comprehensive case folders for new clients within adult protective services and in-home ongoing caseloads.
Conducted thorough reviews of Accuriant searches, documenting pertinent client criminal history and identifying next of kin.
Compiled and updated board reports for assigned units, ensuring accurate information for monthly reviews.
Extracted and consolidated SafeMeasure reports alongside unit emails to support case workers in adhering to important deadlines.
Familiar with running State websites and databases like SPIDeR, SafeMeasures, OASIS, VA Case Management System.
Oversaw the systematic opening, stamping, and scanning of incoming mail, ensuring accurate delivery to appropriate case workers. Also ran county mail.
Managed vendor and sponsor relationships for DSS event. Oversaw all communications, including application processing and payment confirmations, to ensure smooth event execution.
Managed input of diverse court orders, encompassing custody, visitation, and protective orders, to maintain organized legal records.
IHA
11.2024 - 12.2024
Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Responded quickly to meet customer needs and resolve problems.
Intake potential employees by interviewing them and reviewing their qualifications.
Teaching an orientation class for all new hires in preparation for first day of work.
Running US Verify checks on all associates ensuring their ability to work.
Making calls to associates or returning calls.
Adecco, Lynchburg, VA
NOTARY LOAN SIGNING AGENT
12.2021 - 12.2024
Maintained high standards of customer service throughout the entire loan process by providing prompt response times to inquiries from clients.
Demonstrated proficient use of electronic signing software during loan closings.
Utilized thorough knowledge of various types of loans such as FHA, VA, Conventional, Reverse Mortgages, to accurately prepare closing documents.
Identified discrepancies between signed documents and original copies immediately upon discovery.
Verified identity and signatures on all legal documents pertaining to the transaction before notarization.
Accurately prepared closing packages for real estate transactions, including deeds of trust, promissory notes, deed of reconveyance.
Provided notary services for loan documents in accordance with applicable laws and regulations.
Self-employed, Lynchburg, VA
EMPLOYMENT SPECIALIST
04.2023 - 07.2023
Maintained accurate data entry into case management system regarding client activities and outcomes.
Created and maintained relationships with employers to identify potential job opportunities for clients.
Shared employment opportunities and referred qualified individuals to employers for specific roles.
Created job postings, screened resumes, conducted phone interviews, and managed candidate pipelines.
Managed onboarding process for new employees, including orientation and training.
Conducted in-depth interviews with applicants to assess qualifications and skills.
Express Employment Professionals, Roanoke, VA
SYSTEM TESTER (CONTRACT)
11.2022 - 01.2023
Developed and executed test cases to validate system functionality, ensuring accuracy of results.
Analyzed software requirements for completeness and compatibility with existing systems.
Investigated new technologies related to software testing processes and best practices.
Assisted lead engineers in performing manual testing of chosen software.
Documenting all failed tests accurately and submitting findings to QA team.
Framatome, Lynchburg, VA
TEAM MEMBER
02.2022 - 09.2022
Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
Communicated effectively with customers, supervisors, and team members.
Performed opening and closing duties, including store cleaning and restocking.
Arrived on time for shifts and adhered to company dress code guidelines.
Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
Dunkin Donuts, Lynchburg, VA
Education
Associate of Science - PreLaw
Regent University
Virginia Beach, VA
04-2027
Bachelor of Science - PreLaw
Regent University
Virginia Beach, VA
04-2027
Skills
Microsoft 365 and Google Workspace
State Case Management Systems (SPIDeR, OASIS, VA Case Management System)
Time Management
Scheduling and Calendar Management
Database and File Management
Discretion and Confidentiality
Empathy and Teamwork
Communication Skills
Event Planning
Strong Attention to Detail
Certification
NIMS (National Incident Management System) Training
Human Resources Service Center Assistant III at Lawrence Berkeley National LaboratoryHuman Resources Service Center Assistant III at Lawrence Berkeley National Laboratory
Human Services Assistant III at Rockbridge Area Department of Social ServicesHuman Services Assistant III at Rockbridge Area Department of Social Services
Lead Human Services Specialist III at Arizona Division of Developmental DisabilitiesLead Human Services Specialist III at Arizona Division of Developmental Disabilities