Mariah Bibens
Vancouver,WA
Summary
Seasoned Serving Manager with background in leading and managing service-oriented teams. Experience includes training staff, overseeing operations, and ensuring high-quality customer service. Strengths lie in leadership, team building, communication and problem-solving skills. Past roles have resulted in improved team efficiency and elevated customer satisfaction levels.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Serving Manager
Allure senior living
Vancouver, WA
05.2024 - 08.2026
- Managed daily operations of dining services for residents and staff.
- Trained and supervised team members on service standards and protocols.
- Coordinated meal schedules and ensured timely delivery to residents.
- Assisted residents with special dietary needs and preferences during meals.
- Organized weekly shift schedules for serving staff based on business needs.
- Assisted in hiring qualified servers by conducting interviews and providing feedback.
- Implemented feedback systems to enhance resident dining experiences consistently.
Server/Cook's Assistant
Goldie’s BBQ
Vancouver, WA
09.2021 - 03.2024
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Delivered food orders promptly and courteously.
- Maintained cleanliness and organization of dining area and service stations.
- Adhered to health and safety standards during food preparation and serving.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Heritage High School
Vancouver, WASome College (No Degree) - English Education
Clark College
Vancouver, WASkills
- Culinary management
- Dietary assistance
- Service instruction
- Schedule management
- Friendly attitude
Certification
- Valid food handlers card
Timeline
Serving Manager
Allure senior living
05.2024 - 08.2026
Server/Cook's Assistant
Goldie’s BBQ
09.2021 - 03.2024
Heritage High School
Some College (No Degree) - English Education
Clark College