Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mariah Bragg

Decatur,GA

Summary

Dynamic and results-driven Bottle Service Waitress with extensive experience at House of Legends, excelling in VIP service and customer satisfaction. Skilled in menu memorization and effective upselling, I consistently foster repeat business through attentive service and keen observation of guest needs. Proven ability to manage high-volume environments while maintaining professionalism.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bottle Service Waitress

Moon Lounge
Indianapolis , IN
09.2023 - 05.2025
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
  • Pampered guests with attentive hands-on food service to create repeat business.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Greeted newly seated guests quickly and efficiently.

Bartending& Waitress

Limelight
Indianapolis, IN
06.2021 - 02.2023
  • Managed reservations, parties and events to coordinate special occasions for guests.
  • Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Provided great customer service and made sure customers where satisfied with service.

Cocktail Waitress

Fable Lounge
Nashville , TN
04.2019 - 04.2021
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Calculated charges, issued table checks and collected payments from customers.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.

Education

High School Diploma -

Arsenal Technical High School
Indianapolis, IN
06.2015

Some College (No Degree) - Business Management

Tennessee State University
Nashville, TN

Skills

  • Menu memorization
  • Menu knowledge
  • Check payment processing
  • Table setting arrangements
  • Service prioritization
  • Effective customer upselling
  • Price memorization
  • Special dietary requirements

Certification

  • ATC Permit
  • Serf Save Certification

Timeline

Bottle Service Waitress

Moon Lounge
09.2023 - 05.2025

Bartending& Waitress

Limelight
06.2021 - 02.2023

Cocktail Waitress

Fable Lounge
04.2019 - 04.2021

High School Diploma -

Arsenal Technical High School

Some College (No Degree) - Business Management

Tennessee State University

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