Mariah Brown
Case Aide
Port Jervis,NY
Summary
Positive, empathetic, and organized, with natural ability to connect with individuals from diverse backgrounds and support their needs. Understanding of social services principles and adept in administrative tasks such as documentation and data entry. Dedicated to making meaningful difference through reliable and compassionate service.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Case Aide
Sullivan County Department of Family Services
12.2022 - Current
- Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.
- Assisted case managers in developing comprehensive care plans for each child, addressing individual needs and goals.
- Advocated on behalf of foster children in court hearings to ensure their best interests were represented during legal proceedings.
- Exceeded expectations in providing individualized attention to children, promoting a sense of stability and security during challenging times.
- Coordinated transportation to appointments, school functions, and extracurricular activities for timely attendance and participation.
- Documented data and completed accurate updates to case records.
Poll Worker
Orange County Government
09.2022 - 12.2022
- Checked addresses, IDs and registration cards.
- Promoted a positive voting atmosphere by maintaining clean, orderly, and welcoming polling stations.
- Managed challenging situations calmly and professionally, effectively resolving disputes or disruptions within the polling place.
- Set up, monitored and maintained polling equipment.
- Registered new voters for primary and general elections.
- Educated first-time voters on proper voting procedure, promoting confidence in their ability to cast an informed ballot.
Secretary
North Gates Resort
03.2021 - 09.2022
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Entered data into system and updated customer contacts with information to keep records current.
Preschool Teacher
Recap Headstart
07.2019 - 01.2022
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Dietary Aide
Bon Secours Hospital
08.2017 - 07.2019
- Served meals to residents in accordance with established schedules and dietary procedures.
- Promoted patient well-being by actively participating in interdisciplinary care teams focused on nutrition management plans.
- Facilitated communication between the dining services department and other healthcare professionals to guarantee seamless coordination of patient care.
- Maintained accurate records of patient preferences, updating them as needed to provide consistent service.
- Collaborated with dietitians to develop specialized meal plans for patients with specific health concerns or allergies.
Secretary
Orange County Social Services
06.2017 - 08.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Waitress
Len and Jos
09.2016 - 05.2017
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cashier
ShopRite
01.2016 - 09.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Babysitter
Care.com Inc
06.2015 - 06.2016
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Port Jervis HighSchool
Port Jervis 09.2013 - 06.2017
Skills
Documentation skills
Documentation skills
Collaboration and teamwork
Time management
Problem-solving abilities
Trauma-informed care
Document management
Relationship building
Adaptability and flexibility
Health and safety
Case planning
Certification
Mandated Reporter
Timeline
Case Aide
Sullivan County Department of Family Services
12.2022 - Current
Poll Worker
Orange County Government
09.2022 - 12.2022
Secretary
North Gates Resort
03.2021 - 09.2022
Preschool Teacher
Recap Headstart
07.2019 - 01.2022
Dietary Aide
Bon Secours Hospital
08.2017 - 07.2019
Secretary
Orange County Social Services
06.2017 - 08.2017
Waitress
Len and Jos
09.2016 - 05.2017
Cashier
ShopRite
01.2016 - 09.2016
Babysitter
Care.com Inc
06.2015 - 06.2016
High School Diploma -
Port Jervis HighSchool
09.2013 - 06.2017
Mandated Reporter
First Aid Certification - American Heart Association.
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