Mariah Brune
Fargo,ND
Summary
Dynamic and dedicated professional with a strong customer service focus, honed at Sanford Health. Proven ability to multitask and resolve issues efficiently, enhancing guest satisfaction. Skilled in food safety and quality assurance, with a positive demeanor that fosters teamwork and collaboration. Quick learner committed to maintaining high standards in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Room Service Assistant
Sanford Health
Fargo, ND
01.2023 - Current
- Delivered prompt and courteous room service to patients and guests.
- Coordinated order accuracy with kitchen staff, ensuring timely fulfillment of requests.
- Assisted in maintaining cleanliness and organization of service areas for optimal efficiency.
- Adapted quickly to changing orders and special dietary needs, enhancing guest satisfaction.
- Trained new staff on service protocols and handling customer inquiries effectively.
- Collaborated with nursing staff to ensure patient needs were met through efficient communication.
- Handled guest complaints gracefully, resolving issues quickly without compromising the overall guest experience or reputation of the hospital.
Housekeeping Room Attendant
Delta Hotels By Marriott
Fargo, ND
10.2022 - 01.2023
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and hygiene.
- Stocked housekeeping carts with necessary supplies, optimizing workflow efficiency.
- Assisted in laundry operations, maintaining organization and cleanliness of linens and towels.
- Reported maintenance issues to management, contributing to timely resolutions for guest satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Gas Station Attendant
Circle K
Fargo, OK
04.2022 - 11.2022
- Operated fuel pumps and maintained cleanliness of fueling area.
- Assisted customers with purchases and inquiries, enhancing service experience.
- Monitored inventory levels and restocked merchandise as needed.
- Processed cash and electronic transactions accurately at point of sale.
- Provided training to new staff on operational procedures and customer service standards.
- Resolved customer complaints effectively, fostering a positive store environment.
- Maintained clean and orderly work station.
Online Grocery Shopper
Walmart
Detroit Lakes, MN
12.2021 - 03.2022
- Conducted thorough product selection based on customer preferences and inventory availability.
- Utilized handheld devices for efficient order processing and item tracking.
- Collaborated with team members to optimize shopping processes and improve customer satisfaction.
- Ensured adherence to safety protocols while handling food products and equipment.
Quality Assurance Technician
Rdo Lambweston Frozen
Park Rapids, MN
09.2015 - 10.2021
- Conducted quality inspections on products to ensure compliance with established standards
- Assisted in documenting test results and maintaining accurate records
- Collaborated with team members to identify and troubleshoot quality issues
- Utilized testing tools and equipment to evaluate product performance
- Participated in training sessions on safety practices and quality assurance techniques
- Monitored production processes for adherence to quality specifications
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to Type specifications.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
Education
High School Diploma -
Frazee-Vergus
Frazee, MN05.2014
Skills
- Strong multitasking
- Customer service focus
- Efficient work pace
- Team player attitude
- Positive demeanor
- Food safety
- Food preparation assistance
- Professional attitude
- Multi-tasking skills
- Problem-solving abilities
- Quick learner
Certification
ServSafe
Timeline
Lead Room Service Assistant
Sanford Health
01.2023 - Current
Housekeeping Room Attendant
Delta Hotels By Marriott
10.2022 - 01.2023
Gas Station Attendant
Circle K
04.2022 - 11.2022
Online Grocery Shopper
Walmart
12.2021 - 03.2022
Quality Assurance Technician
Rdo Lambweston Frozen
09.2015 - 10.2021
High School Diploma -
Frazee-Vergus