Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Carrizales

Hutto

Summary

Versatile and results-oriented professional with experience at Austin Regional Clinic, adept in patient confidentiality and customer service. Excelled in managing sensitive data and resolving customer issues, demonstrating strong problem-solving and organizational skills. Proven ability to multitask and maintain a positive demeanor in challenging situations, enhancing patient satisfaction and operational efficiency.

Knowledgeable [Desired Position] with solid background in patient services coordination, ensuring efficient and seamless patient experiences. Successfully managed patient scheduling, insurance verification, and handled sensitive patient information with utmost confidentiality. Demonstrated excellent communication and problem-solving skills to enhance patient satisfaction and streamline office operations.

Offering genuine passion for patient care and strong aptitude for administrative tasks, eager to develop in healthcare setting. Contributes solid understanding of customer service principles and ability to quickly learn medical terminology and healthcare processes. Ready to use and develop organizational and communication skills in [Desired Position] role.

Overview

6
6
years of professional experience

Work History

PATIENT SERVICE COORDINATOR

AUSTIN REGIONAL CLINIC
09.2021 - Current
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Collected patient co-pay and issued receipt to confirm payment.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Trained new staff on filing, phone etiquette and other office duties.

CASHIER

H-E-B Grocery
08.2018 - 09.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

Austin Community College
Austin, TX

High School Diploma -

HUTTO HIGH SCHOOL
Hutto, TX
05-2016

Skills

  • Patient registration
  • Strong organization
  • Appointment scheduling
  • Patient confidentiality
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Multitasking and organization
  • Money handling

Timeline

PATIENT SERVICE COORDINATOR

AUSTIN REGIONAL CLINIC
09.2021 - Current

CASHIER

H-E-B Grocery
08.2018 - 09.2021

High School Diploma -

Austin Community College

High School Diploma -

HUTTO HIGH SCHOOL
Mariah Carrizales