Summary
Overview
Work History
Skills
Languages
Timeline
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Mariah Carroll

Los Angeles,CA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Social Media Manager

RJO Marketing
Los Angeles, CA
01.2024 - Current
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Managed the daily operations of all assigned social media accounts.
  • Assisted in developing strategies for increasing followership and engagement rates.
  • Researched industry trends and competitors' activities to develop new ideas for content creation.

GM Clerk

Stater Brothers
Perris, CA
03.2021 - 01.2024
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
  • Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
  • Utilized knowledge of store layout to direct customers towards desired items quickly.
  • Greeted customers, answered questions, and provided assistance with locating merchandise.
  • Stocked shelves with incoming merchandise from backroom inventory.

Skills

  • Public Speaking
  • Training & Development
  • Networking
  • Customer Service
  • Flexible and Adaptable
  • Team player with positive attitude
  • Professional Attitude
  • Social Media
  • Relationship Building

Languages

Spanish
Limited
American Sign Language
Full Professional

Timeline

Social Media Manager

RJO Marketing
01.2024 - Current

GM Clerk

Stater Brothers
03.2021 - 01.2024
Mariah Carroll