Mariah Cavalier
Gretna,LA
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
K&G Fashion
Harvey, LA
08.2018 - Current
- Coordinated team efforts to ensure high-quality customer service and achieve sales targets.
- Supervised daily operational activities, focusing on effective cash management, precise inventory oversight, and strategic staff scheduling.
- Guided and supported employees through mentorship to improve productivity levels and reinforce adherence to company policies.
- Analyzed sales patterns and developed initiatives to boost revenue and elevate customer satisfaction.
- Orchestrated promotional campaigns and merchandising efforts to attract customers and increase sales volume.
- Monitored and maintained organizational protocols to guarantee compliance with established operational standards.
- Trained and mentored staff on customer service excellence and product knowledge.
- Supervised daily store operations, ensuring compliance with company policies and standards.
Assistant Store Manager
Catherine's
Harvey, LA
03.2018 - 08.2018
- Facilitated management of daily operations to ensure smooth workflow and adherence to protocols.
- Oversaw team dynamics, implementing strategies to maintain a supportive and efficient workplace.
- Directed inventory control and restocking efforts to maintain optimal product presentation and accessibility.
- Facilitated outstanding customer experiences by effectively addressing and managing escalated issues.
- Coordinated onboarding and training initiatives to ensure smooth transition and effective performance of new hires.
- Analyzed sales data to identify trends and recommend strategic merchandising initiatives.
Co-Manager
Things Remembered
Gretna, LA
10.2017 - 02.2018
- Directed daily store operations to enhance sales performance, optimize inventory management, and elevate customer service standards.
- Executed engraving processes for custom products, focusing on quality control and accuracy in every detail.
- Administered cash handling and deposit processes for store financial transactions, safeguarding accuracy and compliance.
- Guided new employees through comprehensive orientation on store policies and procedures to enhance operational efficiency.
- Trained and mentored staff to enhance skills and improve team performance.
Assistant Store Manager
Earthbound Trading Company
Gretna, LA
11.2012 - 10.2017
- Supervised store associates and ensured smooth day-to-day retail operations.
- Maintained high levels of customer satisfaction by delivering excellent service.
- Assisted in managing inventory, stock replenishment, and visual merchandising.
- Trained and coached employees to enhance performance and sales skills.
- Led store promotions and events to drive customer engagement and sales.
Cashier
Walmart
Marrero, LA
11.2012 - 12.2012
- Resolved customer inquiries while ensuring a high standard of service excellence.
- Managed point-of-sale systems to ensure efficient transaction processing, contributing to a seamless customer experience.
- Managed cash handling and transaction processing while upholding company policy standards.
- Ensured a tidy and orderly checkout environment to facilitate efficient transactions.
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
Education
High School Diploma -
Philadelphia High School
Philadelphia, MS01.2011
Skills
- Cash Handling & Financial Transactions
- Proficient in Microsoft Excel & Other MS Office Tools
- Staff Training & Development
- Scheduling & Workforce Management
- Retail Operations & Sales Strategies
- Customer Service & Conflict Resolution
- Inventory Management & Loss Prevention
- Strong Communication & Leadership Skills
- Problem-solving
Languages
American Sign Language
Limited Working
Timeline
Assistant Store Manager
K&G Fashion
08.2018 - Current
Assistant Store Manager
Catherine's
03.2018 - 08.2018
Co-Manager
Things Remembered
10.2017 - 02.2018
Assistant Store Manager
Earthbound Trading Company
11.2012 - 10.2017
Cashier
Walmart
11.2012 - 12.2012
High School Diploma -
Philadelphia High School