Summary
Overview
Work History
Education
Skills
Certification
Resume
Timeline
Generic

Mariah Charles

Houston,TX

Summary

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Hyatt
Houston, TX
02.2023 - 06.2023
  • Facilitated successful front desk operations for high-volume hotel.
  • Assisted with check-in and check-out procedures for guests.
  • Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.

Leasing Consultant

Baltimore Village
Baltimore, MD
05.2019 - 03.2021
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.

Waitress

Ouzo bay
Baltimore, MD
07.2017 - 04.2019
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Greeted guests and answered questions about menu items.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Sales Representative

First Team Staffing
Baltimore, MD
02.2016 - 06.2017
  • Presented products and services to prospective and existing customers to meet client needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed, arranged and displayed merchandise to promote sales.

Education

High School Diploma -

Milford Mill Academy
06.2019

Skills

  • Scheduling
  • Upselling
  • Customer Service
  • Marketing
  • Property Management
  • Credit and Cash Payments
  • Information Protection
  • Effective Planning

Certification

  • TABC Certified
  • Food Handler Certification

Resume

CFS Resume

Timeline

Front Desk Agent

Hyatt
02.2023 - 06.2023

Leasing Consultant

Baltimore Village
05.2019 - 03.2021

Waitress

Ouzo bay
07.2017 - 04.2019

Sales Representative

First Team Staffing
02.2016 - 06.2017

High School Diploma -

Milford Mill Academy

Similar Profiles

CREATE PROFILE
Mariah Charles