Mariah Chester
Lawrenceville,New Jersey
Summary
Proficient food service management professional passionate about food and all it provides while being successful at overseeing employee training, optimizing team performance, and increasing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Food Service Manager
Elior North America
Hamilton, NJ
03.2024 - Current
- Maintained records of food inventory, supplies, and equipment.
- Resolved customer complaints promptly in a professional manner.
- Developed and implemented standard operating procedures for food service staff.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Adhered to company food, safety, quality and sanitation policies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Cafe Supervisor
Elior North America
Hamilton, NJ
10.2022 - Current
- Ensured efficient operation of café according to health and safety regulations.
- Provided support during peak business hours.
- Organized daily shift schedules for employees.
- Trained new employees on operational procedures and policies.
- Developed and implemented staff schedules to ensure full coverage during peak hours.
- Rotated and replenished products in display cases.
Key Holder
Brick Farm Market
Hopewell, NJ
02.2020 - Current
- Cross Trained: Food Expeditor, Barista, and Cashier
- Follows necessary opening and closing procedures
- Follows proper food safety and sanitation procedures
- Assists and handles e-commerce ordering and preparation
- Maintains and evaluates inventory levels for proper stocking.
Education
B.S., Leadership and Management -
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Skills
- Purchasing
- Sanitation Standards
- Customer Service
- Quality Control
- Staff Leadership
- Payroll Administration
Timeline
Food Service Manager
Elior North America
03.2024 - Current
Cafe Supervisor
Elior North America
10.2022 - Current
Key Holder
Brick Farm Market
02.2020 - Current
B.S., Leadership and Management -
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY