Mariah Clements
Plano,TX
Summary
Dedicated Care Coordinator skilled in case management and patient education. Excels in clear communication and quality assurance, driving improved patient outcomes and service efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Care Coordinator
Care Crew LLC
4451 Dale Earnhardt Way Unit D16 Northlake, Texas
01.2025 - Current
- Coordinated care plans with healthcare providers to ensure comprehensive patient support.
- Managed patient intake processes, ensuring accurate data collection and documentation.
- Facilitated communication between patients and medical staff to enhance service delivery.
- Monitored patient progress and adjusted care plans as necessary for optimal outcomes.
- Assisted in developing educational materials for patients regarding their treatment options.
- Organized follow-up appointments, ensuring continuity of care for all patients.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Personal Assistant
SKM RANCH
San Angelo, TX
01.2021 - 01.2025
- Managed scheduling and calendar coordination for executive leadership.
- Facilitated communication between departments to streamline operations.
- Organized travel arrangements and itineraries for team members.
- Maintained confidential records and sensitive information with integrity.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Worked with senior management to initiate new projects and assist in various processes.
Shift Lead
Armentas Cafe'
San Angelo, TX
12.2013 - 03.2022
- Supervised daily operations, ensuring efficient workflow and high service standards.
- Trained and mentored new staff on café procedures and customer service excellence.
- Managed inventory levels, coordinating supply orders to minimize waste and ensure availability.
- Implemented process improvements that enhanced customer satisfaction and reduced wait times. wait
- Trained and mentored new staff on café protocols and service standards.
- Developed training materials to improve team performance and operational consistency.
- Monitored food preparation processes for compliance with health and safety regulations.
Education
Associate of Science -
Associate of Science - Nursing
Howard Community College
San Angelo, Texas12-2023
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Medical terminology understanding
- Documentation proficiency
- Healthcare operations
- Goal setting
- Policy adherence
- Scheduling
- Care planning
- Quality assurance
- Progress monitoring
- Time management
- Problem-solving
- Multitasking and organization
- Clear communication
Certification
- Dementia Live Training - March 2024
Timeline
Care Coordinator
Care Crew LLC
01.2025 - Current
Personal Assistant
SKM RANCH
01.2021 - 01.2025
Shift Lead
Armentas Cafe'
12.2013 - 03.2022
Associate of Science -
Associate of Science - Nursing
Howard Community College