Hi, I’m
Mariah Cortes
Houston,TX
Summary
As a thorough and dedicated team contributor, I have strong organizational capabilities to handle multiple projects simultaneously with utmost accuracy. My experience has honed my skills in effectively prioritizing tasks and consistently meeting deadlines. With a keen eye for detail and a proactive approach, I am committed to delivering high-quality work and contributing to the success of any team or organization.
Overview
2
years of professional experience
Work History
Preventive Pest Control
Customer Service Representative
04.2023 - Current
Job overview
- Acted as a liaison between customers and pest control technicians, communicating special requests and ensuring service quality
- Provided detailed explanations of pest control methods and prevention strategies, enhancing customer understanding and satisfaction
- Coordinated and scheduled pest control services, ensuring efficient use of technician time and resources while optimizing customer satisfaction
Education
Lone Star College- Cy-fairCypress, TX
Associate of Business Administration
05.2025
University Overview
GPA: 3.9
Skills
- Microsoft 360 (Word, Excel)
- Customer service
- Communication skills
- Debt collections
- Call center experience
- Payment processing
Accomplishments
Member of Phi Theta Kappa since march 2024-current
Organizations
Phi Theta Kappa Honor Society (Member, February 2024 – Present)
Timeline
Customer Service Representative
Preventive Pest Control
04.2023 - Current
Lone Star College- Cy-fair
Associate of Business Administration
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