Mariah Derington
Visalia,California
Summary
Dynamic and results-oriented business manager with a proven track record of driving profitability and operational efficiency across diverse industries. Skilled in payroll administration, employee data management, scheduling, and compliance. Known for fostering high-performing teams, implementing innovative solutions, and building strong professional relationships.
Overview
8
8
years of professional experience
Work History
Account Manager
State Farm
10.2024 - Current
- Resolve billing discrepancies and client disputes, ensuring precise account reconciliation and timely resolution to uphold client satisfaction.
- Investigate claims and review policy coverage, maintaining thorough documentation, regulatory compliance, and high quality client support to drive retention.
- Conduct comprehensive account reviews, deliver customized coverage solutions, and verify that all accounts safeguard client liabilities.
Service and Accounting Manager
The Darling Hotel - The Elderwood Rooftop Restaurant
12.2022 - 10.2024
- Led hiring, training, and performance management for a team of 40+ employees, fostering a high-performing, guest-focused service culture.
- Managed scheduling, payroll, and labor costs, ensuring accurate compensation, compliance, and efficient staffing levels.
- Oversaw daily operations and financial controls, including budgeting, cost management, and revenue tracking to maintain profitability and operational efficiency.
Service and Hiring Manager
Olive Garden - Darden Restaurants
07.2017 - 12.2022
- Served as a corporate trainer for multiple CA locations, leading value driven training for operational systems to strengthen company culture, promote accountability, and support consistent business practices.
- Championed diversity and inclusion efforts within hiring processes, fostering a more equitable workplace culture.
- Appointed as a Brand Ambassador by participating in community events, traveling throughout the region to support restaurants while partnering with Feeding America.
Education
Associate of Arts - Communication
College of The Sequoias
Visalia, CASkills
- Payroll Administration: Workday, ProfitSword, Efficenter
- Software: Microsoft Office, Google Workspace
- Human Resources: OSHA Compliance, Employee Relations
- Communication: Customer Service, Conflict Resolution
- Invoice Processing & Reconciliation
- Talent Acquisition & Retention
Licenses
Insurance Producer Property & Casualty
Insurance Producer Life & Health
Insurance Producer Commerical
Timeline
Account Manager
State Farm
10.2024 - Current
Service and Accounting Manager
The Darling Hotel - The Elderwood Rooftop Restaurant
12.2022 - 10.2024
Service and Hiring Manager
Olive Garden - Darden Restaurants
07.2017 - 12.2022
Associate of Arts - Communication
College of The Sequoias