Mariah Desmond
Dallas
Summary
Detail-oriented dispatcher with expertise in logistics coordination and customer service. Proven ability to manage transportation schedules and resolve issues effectively, ensuring timely delivery and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Dispatcher
SSR Logistics
Garland
07.2023 - 11.2025
- Coordinated transportation schedules to ensure timely delivery of goods.
- Monitored shipments using logistics software and tracking systems.
- Resolved shipment delays and route changes to maintain delivery timelines.
- Maintained accurate records of shipments and delivery confirmations.
- Assisted in training new dispatch staff on operational procedures.
- Assigned drivers to optimal routes based on customer requirements.
Administrator
Sethi Solar Inc
Dallas
04.2022 - 03.2023
- Managed daily office operations to enhance workflow efficiency.
- Maintained organized filing systems for project documentation.
- Utilized software tools to effectively monitor project progress and meet deadlines.
- Communicated effectively with team members and clients regarding updates.
- Provided comprehensive administrative support to facilitate staff productivity.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Answered incoming calls and responded to customer inquiries.
- Entered data from paper documents into computer databases accurately to maintain up-to-date records.
Cashier
Ricks Beer Barn
Denton
08.2020 - 09.2021
- Processed customer transactions accurately and efficiently at popular local beer establishment.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash and credit transactions while ensuring compliance with company policies.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels and restocked merchandise to support sales flow.
- Resolved customer issues promptly to ensure satisfaction and repeat business.
Education
High School Diploma -
Skyline High School
Dallas, Texas06-2019
Skills
- Transportation coordination
- Route optimization
- Shipment tracking
- Logistics software
- Inventory management
- Record maintenance
- Customer service
Timeline
Dispatcher
SSR Logistics
07.2023 - 11.2025
Administrator
Sethi Solar Inc
04.2022 - 03.2023
Cashier
Ricks Beer Barn
08.2020 - 09.2021
High School Diploma -
Skyline High School