Mariah Devins
San Antonio,Texas
Summary
focused cosmetology school dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
1
1
year of professional experience
Work History
Stylist
Aveda
San Antonio, TX
09.2023 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
- Organized sales area and work station to showcase products and boost sales.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Worked on Number customers daily while maintaining distinguished cleanliness and organization of work areas.
- Worked with men, women and children to complete Service on daily basis.
- Increased sales Number% by analyzing customer hair care needs and recommending courses of action to boost sales.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided emotional support and companionship to clients.
Education
Cosmetology
Aveda Institute
San Antonio, TX07.2024
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Creative Thinking
- Teamwork and Collaboration
- Excellent Communication
- Store Opening and Closing
- Relationship Building
- Relationship building and management
- Organization
- Product Recommendations
- Brand familiarity
- Active Listening
- Building Positive Rapport
- Cosmetology
- Flexible Schedule
- Color Theory Expertise
- Hair Styling
- Customer Consultation
- Strong leader
- Natural Hair Care
- Men and women haircuts
- Styling Tools
- Color principles
- Social Media Promotion
- Problem-Solving
- Client consultation
- Personal Shopping
- Quick Learner
Timeline
Stylist
Aveda
09.2023 - Current
Cosmetology
Aveda Institute