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Associate Principal Engineer

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Driven Research Assistant with a proven track record at Austin College, where I enhanced laboratory protocols and efficiency. Expert in Specimen Preparation and Laboratory Testing, holding a Class D Wastewater Treatment License issued by the TCEQ. Demonstrated ability to innovate and collaborate, significantly improving project outcomes through meticulous research and teamwork.

Dynamic problem solver with a focus on business finance, demonstrating strong communication and organizational skills. Proven ability to analyze and manage numerical data effectively. Fast learner with leadership capabilities and a commitment to task completion.

Successful 15+ years in customer service, Several of these business no longer in service. Punctual Groundskeeper with many years of hands-on experience maintaining grounds for Austin College facilities. Skilled in trimming trees and hedges, disposing of litter, and garbage and fertilizing lawn. In-depth knowledge of job-related tools and equipment operations.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Served as admin for MacOS, gsuite admin, Zendesk, Franmetrics, Jive, Goto(VOIP), Salesforce. Microsoft Excel, Beautiful AI, MyTime, Booker, Mindbody, Five9.
Proficient Technology System Specialist offering more than 8 years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance.

Dynamic IT Systems Specialist with a proven track record at Central Community College, enhancing system efficiency and user satisfaction. Excelled in problem-solving and customer service, significantly improving network configurations and support processes. Skilled in Active Directory and conflict resolution, adept at fostering client relationships and streamlining operations.

Talented Specialist with consultancy experience, skilled in helping businesses to achieve growth across commercial and operational objectives. Engages cross-functional teams with improvement activity to achieve key metrics. Plans and priorities strategically for alignment with project timelines.

Broadcast Media Professional with a robust background in visual styling and production, excelling in brand storytelling across various platforms. Known for combining analytical insight with creative vision, leading to enhanced audience engagement through strategic visual narratives and data-driven content strategies. Dedicated to exploring innovative media communication methods while promoting collaboration to elevate operational efficiency. Proven Project Manager with extensive experience in orchestrating support and resource management to meet project objectives, recognized for fostering positive team morale and driving stakeholder engagement.

Transformational Agile Leader and Product Strategist with 22 years in financial services and 16 years in fintech, known for unifying vision and execution to deliver enterprise agility, modernization, and measurable results. Expert in scalable Agile frameworks, modernization programs, and executive coaching, with a proven ability to navigate complex interpersonal dynamics through emotional intelligence and guide organizations through high-stakes transformation.
> I blend intuitive, human-centered leadership with disciplined, data-informed execution to create psychological safety, resolve conflict, and build high-performing cultures rooted in trust, clarity, and long-term stability.
> I believe the strongest systems mean nothing without the people who bring them to life. I rebuild teams from the inside out and drive performance through trust, belonging, and resilience.
> I turn chaos into cohesion, and complex business and compliance challenges into scalable, human-centered solutions that deliver efficiency, audit readiness, and sustainable value.
> 22+ years in financial services | 16 years in fintech | Modernization leadership at USAA, Bank of America, Wells Fargo, and RamQuest.
> Founder of Resilience Team Dynamics (RTD™), a framework focused on building resilient, emotionally intelligent, and psychologically safe teams that perform under pressure and grow through change.
📍 Open to DFW and Washington DC remote/hybrid opportunities If you need a people-first leader who brings stability, clarity, and results, let’s connect.

Dedicated, detail-oriented individual with thirty years of experience who desires the position of Business Customer Service Manager. My exceptional ability to expedite customer-centric quality service will be utilized to generate repeat purchases and increase referrals.

Mariah DiBlasi

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Technology Systems Specialist

Digital Learning Systems Designer

IT Support Specialist

Mathematics Instructor

Education

Master of Arts - Teaching

Bachelor of Arts - Psychology

Skills

Timeline

Technology Systems Specialist

IT Support Specialist

Digital Learning Systems Designer

Mathematics Instructor

Master of Arts - Teaching

Bachelor of Arts - Psychology

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