Mariah Dominguez
Corona,NY
Summary
Well trained Client Service Associate known for having great organizational and communication skills. Great at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Member Service Representative
Planet Fitness
Jackson Heights , NY
04.2021 - 09.2022
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Maintained strong knowledge with sales promotions to better serve every customer.
- Maintained up to date knowledge of store policies regarding payments via POS system transactions, refunds and cancellations in order to provide speedy and accurate service to each customer.
- Displayed strong telephone etiquette, effectively handling difficult calls and answered questions and informed customers of current sales and promotions.
- Kept member service area clean and neat with well-stocked supplies and fliers.
Receptionist Assistant
Tribeca Dental Care
402 Broadway, NY
09.2022 - 09.2023
- Handled diverse needs for clients in-person, by phone or through emails
- Scheduled cleanings and dental appointments for patients using appointment software.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Scheduled and confirmed patient appointments and consultations.
- Greeted visitors and verified reasons for visit and appointment information.
Bakery Production Worker
Wegmans
Astor Place, NY
09.2023 - Current
- Maintained cleanliness of equipment and work area.
- Measured ingredients accurately for production recipes.
- Assisted with the packaging and labeling of finished products.
- Operated automated bakery machinery in accordance with safety regulations.
- Cleaned, sanitized and restocked workstations at end of shift.
- Adhered to strict hygiene protocols while handling food items.
Education
Associate of Applied Science - Construction Management
Borough of Manhattan Community College of The City University of New York
New York, NY06-2026
High School Diploma -
Academy For Careers in Television And Film
Long Island City, NY06.2021
Skills
- Account management
- Database maintenance
- Customer support
- Store maintenance
- Bilingual, I speak Spanish and English
- Team-player who can also work independently
- Adaptability
- Ability to mediate conflict with team members
- Business Operations Understanding
- Visitor and Customer Relations
- Appointment Scheduling
Timeline
Bakery Production Worker
Wegmans
09.2023 - Current
Receptionist Assistant
Tribeca Dental Care
09.2022 - 09.2023
Member Service Representative
Planet Fitness
04.2021 - 09.2022
Associate of Applied Science - Construction Management
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Academy For Careers in Television And Film