Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Account Executive
Stampli
09.2023 - Current
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
Account Executive
NetSuite
12.2022 - 09.2023
Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Managed sales cycle to maintain solid customer base.
Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.
Business Development Representative
NetSuite
01.2022 - 12.2022
Increased client base by identifying potential customers and initiating strategic outreach.
Developed strong relationships with key industry partners for mutually beneficial collaborations.
Delivered consistent revenue growth through effective negotiation of contracts and pricing strategies.
Boosted brand awareness by representing the company at industry events and conferences.
Successfully exceed quota for three consecutive quarters.
Key Leader
Lululemon
07.2019 - 02.2022
Enhanced team efficiency by implementing streamlined processes and providing ongoing support to team members
Oversaw the level of technical education on the floor, ensured that that every guest receives an outstanding experience, and spoke authentically about product, community and culture
Strategically managed the day-to-day operations of the sales floor, and prioritized daily business needs in the moment, gave feedback and direction when needed.
Knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the Store Manager.
Oversaw visual merchandising of the store.
Social Media Manager
Fitzgerald Pilates Studio
02.2017 - 05.2019
Increased brand awareness by developing and implementing effective social media strategies.
Boosted engagement rates with the creation of compelling and visually appealing content.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.