MARIAH FRANCO
Tampa,Fl
Summary
Well-regarded professional who combines 9+ years of healthcare industry experience with strong customer service skills to illustrate value and competence. Regarded as a natural people person with an upbeat and positive attitude. Display ability to develop rapport across a broad range of diverse personalities. Electronic Medical Records (EMR / EHR) – eClincalWorks and Practice Fusion. Work as part of a team and maintain a professional and positive work environment. Experienced working with Alzheimer and Dementia patients and adult and geriatric populations. Knowledge of Microsoft Word, PowerPoint, and Outlook.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Allergy, Asthma & immunology Associates
Tampa, FL
07.2021 - Current
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered subQ injections
Health Center Assistant / Medical Assistant II
Tampa Health Center-Planned Parenthood
Tampa, FL
07.2017 - 04.2021
- Maintain a clean, organized, and safe environment
- Perform patient care and administrative support
- Take vital signs, prepare patients for examination, assist with procedures, and collect patient data
- Document patient condition and concerns, and keep medical records current and accurate
- Handle front office duties, verify insurance coverage, and call in prescriptions.
Back / Front Office Clerk
Hoffman Chiropractic Centre
Tampa, FL
01.2017 - 06.2017
- Prepared examination and treatment rooms, performed physical exams, and obtained medical history
- Handled patient check in procedures and managed the flow of information in the medical facility
- Set up appointments, organized paperwork, and distributed information via email and telephone.
Nursing Assistant / Medical Technician
Arbor Terrace
Tampa, FL
10.2015 - 06.2017
- Supervised residents with medications as defined in medication procedures
- Assisted residents who self-administered medications
- Maintained records relating to medication distribution, incidents and observations, and changes in resident physical or emotional condition
- Assisted with activities of daily living – personal hygiene, ambulation, and feeding.
Home Health Aide
Generation at Home
Pinellas Park, FL
04.2015 - 01.2017
- Maintained a safe, secure and healthy environment
- Assisted with activities of daily living – personal hygiene, mobility and feeding
- Handled light housekeeping duties, prepared meals, and provided medication reminders
- Completed daily logs documenting patient condition and activities and any changes to patient care plan.
Medical Assistant
New Tampa OB/GYN
Tampa, FL
09.2016 - 11.2016
- Answered phones, filed, faxed and scanned documents, checked patients in and out, scheduled appointments, and updated demographic information utilizing eClincalWorks EMR software
- Took and recorded vital signs, administered injections, set up for minor procedures, and escorted patients to exam rooms.
Cashier / Customer Service Associate
Circle K Convenience Store
Tampa, FL
08.2015 - 10.2015
Certified Nursing Assistant
Above and Beyond
Methuen, MA
03.2014 - 11.2014
- Offered direct and indirect care
- Provided for patient's dependency needs such as nutrition, hygiene, safety and physical and psychological comfort measures
- Prepared and served meals according to prescribed diets and provided transportation
- Completed daily logs documenting patient condition, activities, and input and output.
Caregiver
Methuen Village
Methuen, MA
02.2013 - 08.2014
- Facilitated games and activities to engage clients
- Provided pre- and post-operative care and medication reminders, handled housekeeping duties, and ensured a safe and secure in-home environment.
Cashier / Customer Service Associate
Stop & Shop
North Andover, MA
08.2011 - 04.2012
Cashier / Customer Service Associate
Super Dollar Plus
Lawrence, MA
11.2010 - 05.2011
Education
Medical Assistant Diploma -
EDUATION
Ultimate Medical Academy
01.2016
American Red Cross – Certified Nursing Assistant Course -
01.2012
HIV / AIDS / Blood Borne Pathogens (BBP) CPR / BLS / AED First Aid -
Skills
- Medical Assistant
- Allied Healthcare
- Medical Office Procedures
- Medical Coding
- ICD-9
- CPT
- Medical Terminology
- Pharmacology
- OSHA
- HIPAA Compliance
- Clinical Procedures
- Diagnostic Testing
- Vital Signs
- Glucose
- HGB
- Patient Care
- EKG / ECG
- Telemetry
- Triage
- Suture Removal
- Specimen Prep
- Urinalysis
- Finger / Capillary Sticks
- Phlebotomy / Venipuncture
- Injections (IM, ID, SQ)
- Front / Back Office
- Computer Skills
- Data Entry
Timeline
Medical Assistant
Allergy, Asthma & immunology Associates
07.2021 - Current
Health Center Assistant / Medical Assistant II
Tampa Health Center-Planned Parenthood
07.2017 - 04.2021
Back / Front Office Clerk
Hoffman Chiropractic Centre
01.2017 - 06.2017
Medical Assistant
New Tampa OB/GYN
09.2016 - 11.2016
Nursing Assistant / Medical Technician
Arbor Terrace
10.2015 - 06.2017
Cashier / Customer Service Associate
Circle K Convenience Store
08.2015 - 10.2015
Home Health Aide
Generation at Home
04.2015 - 01.2017
Certified Nursing Assistant
Above and Beyond
03.2014 - 11.2014
Caregiver
Methuen Village
02.2013 - 08.2014
Cashier / Customer Service Associate
Stop & Shop
08.2011 - 04.2012
Cashier / Customer Service Associate
Super Dollar Plus
11.2010 - 05.2011
Medical Assistant Diploma -
EDUATION
Ultimate Medical Academy
American Red Cross – Certified Nursing Assistant Course -
HIV / AIDS / Blood Borne Pathogens (BBP) CPR / BLS / AED First Aid -
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