Mariah Gonzales
Albuquerque,NM
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Albuquerque, New Mexico
04.2024 - Current
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Described menu items to customers and suggested appealing products.
- Managed cash register and processed transactions with accuracy and integrity.
- Created complex, hand-crafted beverages based upon customer preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Maintained calm demeanor during high-volume periods and special events.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Worked effectively in team environments to make the workplace more productive.
Education
Del Norte Highschool
Albuquerque, New MexicoSkills
- Up-selling
- Cash handling
- Cash register operation
- Excellent memory
- Exceptional customer service
- Attention to detail
- Time management
- Calm demeanor
- Active listener
- Team player
- Adaptive and creative
- Friendly and outgoing
- Multitasking and organization
Timeline
Barista
Starbucks
04.2024 - Current
Del Norte Highschool