Mariah Gonzalez
Donna,Texas
Summary
Highly motivated and results-driven professional with 5 years of experience in customer service and 3 years in cross-functional roles. Possesses exceptional communication and interpersonal skills, with a proven track record of delivering outstanding results. Seeking a challenging role in Healthy Living to utilize my skills and experience to contribute to the growth and success of the company.
Overview
3
3
years of professional experience
Work History
Cross Funtional Service
H-E-B Grocery
11.2022 - Current
- Collaborate with various departments to ensure seamless operations and exceptional customer service
- Completed on-the-job training for other departments to expand knowledge and skills
- Led the H-E-B way by demonstrating a heart for passion and a passion for results
- Utilized business acumen to identify opportunities for improvement and implement effective solutions
Curbside Shopper
H-E-B Grocery
03.2020 - 11.2022
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Some College (No Degree) - Business Administration
South Texas College
Mcallen, TXHigh School Diploma -
Donna High School
Donna06.2015
Skills
- Proficient in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as a part of an team
- Ability to work in a fast paced environment
Additional Information
- H-E-B, Plano, Tx (November 2022): Volunteered for the grand opening of the store in Plano, Tx assisting with various tasks such as customer service, stocking, and merchandising.
- H-E-B, Borderfest (2023): Volunteered at Borderfest, an annual festival in the border region, assisting with various tasks such as event setup, customer service, and product sampling.
- Noche Del Vino by H-E-B (2022): sampling our most popular wines
Languages
Spanish
Native or Bilingual
Timeline
Cross Funtional Service
H-E-B Grocery
11.2022 - Current
Curbside Shopper
H-E-B Grocery
03.2020 - 11.2022
Some College (No Degree) - Business Administration
South Texas College
High School Diploma -
Donna High School