Mariah Hall
Jacksonville,NC
Summary
Results-driven professional seeking a position that leverages skills and experience to drive organizational success. Committed to enhancing productivity while achieving personal and professional growth. Proven ability to support team objectives and contribute positively to company goals.
Overview
16
16
years of professional experience
Work History
Service and Installation Coordinator
Product Protection Solutions
Swansboro, NC
11.2022 - Current
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Monitored progress of installations to ensure they stayed on schedule and within budget.
- Analyzed data collected from installed systems for potential performance improvements.
- Maintained accurate documentation of installation projects throughout the entire process.
- Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
- Conducted pre-installation meetings to review plans and schedules with customers and internal teams.
- Coordinated project management, commissioning, and technical support for installations.
- Reported project progress, site problems and labor status to supervisors.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Ensured all necessary resources were available for successful installations, including personnel, materials, tools, and equipment.
- Performed inspections on finished installations prior to sign off by customer representatives.
- Communicated regularly with vendors regarding product availability, delivery timelines, cost estimates.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Established and enforced clear safety policies to protect workers from injury.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Provided technical support to customers during the installation process as needed.
- Communicated with distributors to acquire necessary equipment for projects.
- Developed comprehensive project plans that included timelines, milestones, budgets, resource allocations, risk management strategies.
- Provided assistance in troubleshooting any problems encountered during the install process.
- Created reports detailing the status of each installation project at regular intervals.
- Resolved issues related to installation processes in a timely manner while minimizing disruption to customers' operations.
- Developed manpower schedules and assignments to maintain project schedules.
- Served as a point of contact between customers and internal teams during installations.
DATA COLLECTOR/EDSI
TO ASSIST THE DEPARTMENT OF DEFENSE IN
Yorba Linda, CA
03.2021 - 04.2022
- Maintained Secret Clearance - Status Active
- To provide data collection services, technical management, coordination of task activities, and administrative support for The United States Marine Corps (USMC) Amphibious Vehicle Test Branch (AVTB), Department of Defense (DOD) aboard Camp Pendleton
- Performed test on ground and water maneuverability
- Wrote Test Incident Reports of all processes regarding testing vehicle
- Accounted for multiple vehicles, maintenance equipment, and parts
- Testing performed for the accuracy and quality of each vehicle's performance
- Entered data utilizing Word, Excel, and SharePoint
- Projects I've worked on include: Amphibious Combat Vehicle (ACV), Ship-to-Shore (SSC) Connector, Advanced Reconnaissance Vehicle (ARV), Unmanned Swarming Amphibious Assault Craft (USAAC), Recharacterization Swim of the Family of Light Armored Vehicles (FoLAV), and numerous tow test of all vehicles
DATA COLLECTOR/CAELUM
TO ASSIST THE DEPARTMENT OF DEFENSE IN
Rockville, MD
11.2019 - 12.2020
- Maintained Secret Clearance - Status Active
- Speed of 73.11 WPM with an accuracy of 98.4%
- I have great organizational skills, work fast and never miss a deadline
- Active Secret Clearance with Consistent Military Base Access
- To provide data collection services, technical management, coordination of task activities, and administrative support for The United States Marine Corps (USMC) Amphibious Vehicle Test Branch (AVTB), Department of Defense (DOD) aboard Camp Pendleton on the first wheeled Amphibious Combat Vehicle (ACV)
- Performed test on ground and water maneuverability
- Wrote Test Incident Reports of all processes regarding the vehicle
- Accounted for seven vehicles, maintenance equipment, and parts
- Testing was performed for the accuracy and quality of the vehicle's performance
- Entered data on a software called ODIN
DEBT COLLECTOR AND TEAM LEAD
POWER BAIL BONDS
Temecula, CA
02.2019 - 11.2019
- Effectively managed a high-volume of inbound and outbound customer calls
- Addressed and resolved debtor complaints empathetically and professionally
- Gathered and verified all required debtor information for tracking and security purposes
- Advising debtors of the possible consequences of non-payment
- Secured payment from debtors
- Keeping administrative records up to date
DATA COLLECTOR/CAELUM
TO ASSIST THE DEPARTMENT OF DEFENSE IN
Rockville, MD
01.2017 - 10.2018
- Obtained Secret Clearance - Status Active
- To provide data collection services, technical management, coordination of task activities, and administrative support for The United States Marine Corps (USMC) Amphibious Vehicle Test Branch (AVTB), Department of Defense (DOD) aboard Camp Pendleton on the first wheeled Amphibious Combat Vehicle (ACV)
- Performed test on ground and water maneuverability
- Wrote Test Incident Reports of all processes regarding the vehicle
- Accounted for seven vehicles, maintenance equipment, and parts
- Testing was performed for the accuracy and quality of the vehicle's performance
- Entered data on a software called ODIN
DEBT COLLECTOR
LTD FINANCIAL SERVICES
Houston, TX
01.2012 - 03.2012
- Effectively managed a high-volume of inbound and outbound customer calls
- Addressed and resolved debtor complaints empathetically and professionally
- Gathered and verified all required debtor information for tracking and security purposes
- Advising debtors of the possible consequences of non-payment
- Secured payment from debtors
- Keeping administrative records up to date
DEBT COLLECTOR
SECURITY CHECK, LLC
Oxford, MS
08.2008 - 01.2010
- Effectively managed a high-volume of inbound and outbound customer calls
- Addressed and resolved debtor complaints empathetically and professionally
- Gathered and verified all required debtor information for tracking and security purposes
- Advising debtors of the possible consequences of non-payment
- Secured payment from debtors
- Keeping administrative records up to date
Education
Bachelor of Arts - Intelligence Studies
American Military University
12-2019
High School Diploma -
Lafayette High School
05.2007
General Education -
University of Maryland University College
Surgical Technology Certification Program -
Northwest Community College
Skills
- Microsoft Word
- Power Point
- Excel
- Blueprint reading
- Equipment installation
- Customer service
- Network configuration
- Outlook
- ODIN database
- SharePoint
- Organizational skills
- Time management
- Scheduling coordination
- Workload management
- Deadline oriented
- Maintenance scheduling
References
- Cathy Williams, Bowhead, Technical Editor, 760-525-2915, catzcubby@yahoo.com
- Lisa Schiavi, ASML, Technical Writer, 443-299-2605, lisaschiavi@hotmail.com
- Edgar Rodriguez, General Atomics, Technical Writer, 760-390-8816, rodriguezedgar447@yahoo.com
Certificatesandtraining
- Controlled Unclassified Information (CUI)
- Counterintelligence Awareness and Security Brief
- DOD Cyber Awareness Challenge
- DON Annual Privacy Training
- SEC DEF Directed OPSEC and Unauthorized Disclosure
- Unauthorized Disclosure of Classified Information and CUI
- USMC Annual Security Refresher Training
- Antiterrorism Level 1 Awareness Training
- Cyber Awareness
- NCIS CI and Insider Threat Brief
- Records Management
- Risk Management for USMC Civilians
References
References available upon request.
Timeline
Service and Installation Coordinator
Product Protection Solutions
11.2022 - Current
DATA COLLECTOR/EDSI
TO ASSIST THE DEPARTMENT OF DEFENSE IN
03.2021 - 04.2022
DATA COLLECTOR/CAELUM
TO ASSIST THE DEPARTMENT OF DEFENSE IN
11.2019 - 12.2020
DEBT COLLECTOR AND TEAM LEAD
POWER BAIL BONDS
02.2019 - 11.2019
DATA COLLECTOR/CAELUM
TO ASSIST THE DEPARTMENT OF DEFENSE IN
01.2017 - 10.2018
DEBT COLLECTOR
LTD FINANCIAL SERVICES
01.2012 - 03.2012
DEBT COLLECTOR
SECURITY CHECK, LLC
08.2008 - 01.2010
High School Diploma -
Lafayette High School
General Education -
University of Maryland University College
Surgical Technology Certification Program -
Northwest Community College
Bachelor of Arts - Intelligence Studies
American Military University
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