Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Lead NAS Case Manager
MACT Health Board, INC.
10.2017 - Current
Utilized clear and concise communication to explain healthcare procedures and requirements to clients, resulting in improved understanding and compliance with treatment plans
Collaborated closely with doctors and nurses to obtain referrals, secure insurance authorization, and facilitate seamless transitions for patients to other healthcare facilities or agencies
Maintained accurate and confidential client records using NextGen EMR/EHR software, Microsoft Excel, and i2i EHR
Provide support to clinical staff e.g. scheduling visits, answering telephones, obtaining documents and verifying completion
Server
Patio Drive-In
03.2014 - 08.2017
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Medical Assisting Certificate -
Modesto Junior College
Modesto, CA
05.2016
Skills
Effective Communication: Proficient in providing clear and professional communication to clients, colleagues, and healthcare professionals, both verbally and in writing
Organization and Time Management: Skilled in managing caseloads, coordinating referrals, and handling administrative tasks efficiently while meeting deadlines
Collaboration and Teamwork: Adept at working collaboratively within teams, participating in group outreach efforts, and achieving common goals
Problem-Solving: Capable of finding solutions and navigating challenges to ensure seamless coordination of services and patient care
Timeline
Lead NAS Case Manager
MACT Health Board, INC.
10.2017 - Current
Server
Patio Drive-In
03.2014 - 08.2017
Medical Assisting Certificate -
Modesto Junior College
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