Mariah Hernandez
Williston,ND
Summary
Enthusiastic host known for effective communication and conflict resolution. Proven ability to manage waitlists and collaborate with team members for optimal service, aiming to enhance guest experiences and streamline operations.
Overview
2
2
years of professional experience
Work History
Host
Applebee's Grill + Bar
Williston, North Dakota
09.2024 - Current
- Greeted and seated guests promptly upon arrival.
- Managed waitlist with reservation system to streamline guest seating.
- Welcomed guests to create a friendly atmosphere. and collected seating information to optimize table assignments.
- Communicated with servers to ensure smooth dining experience.
- Answered phone calls to handle reservations and inquiries.
- Collaborated with team members during busy shifts for optimal service.
- Provided menus and explained daily specials to guests effectively.
- Trained new hosts on operational procedures to ensure consistent service.
- Maintained cleanliness and organization of host area consistently.
Cashier
Little Caesars Pizza
Bryan, Texas
05.2024 - 06.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of work area and dining space.
Education
High School Diploma -
Williston High School
Williston, ND05-2026
Skills
- Guest seating management
- Customer service
- Food allergy awareness
- Training new employees
- Team collaboration
- Conflict resolution
- Time management
- Prioritization skills
- Process organization
- Problem solving
- Effective communication
- Positive demeanor
Timeline
Host
Applebee's Grill + Bar
09.2024 - Current
Cashier
Little Caesars Pizza
05.2024 - 06.2025
High School Diploma -
Williston High School