Mariah Jennings
Columbus,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Receptionist/Claims Representative
Pink Monarch Breast Center
07.2022 - Current
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Generated, posted and attached information to claim files.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Helped patients complete necessary medical forms and documentation.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Resolved customer problems and complaints.
- Followed up with customers on unresolved issues.
Server
Cannon Brewpub
01.2019 - 01.2020
- Greeted customers and help customers select food choices by presenting menu and drink choices
- Transmitted orders to bar and kitchen by recording customer’s choices while identifying any special needs
- Served orders by picking up and delivering customer’s choices and delivering accompaniments and condiments
- Maintained table settings by replenishing utensils, refilling water glasses, and being alert to spills or any other special needs
- Totaled charges, issued bills, and accepted payments.
Shift leader/server
Wild wing cafe
01.2015 - 01.2019
- Monitor tables for approximately 15 servers to ensure customer needs are being met
- Monitor and stock supplies as needed
- Clean and reset tables as needed
- Greet customers, answer questions, and resolve issues promptly
- Handle cash, credit cards, and customer receipts
- Train new employees.
Assisstant manager
access loan company
12.2016 - 08.2017
- Opened the office and logged into our system to check emails and payments that were due that day
- Made multiple calls to collect payments or remind customers of their due date
- Made out loans
- Collected personal information for an application, reviewed the application and determined if the company could make the loan
- Pulled credit from credit bureaus
- Called other loan companies to discuss payment history of applicants
- Made house calls to customers who fell behind to try to collect payment.
Server
Buffalo wild wings
01.2013 - 01.2015
- Greeted customers and help customers select food choices by presenting menu and drink choices
- Transmitted orders to bar and kitchen by recording customer’s choices while identifying any special needs
- Served orders by picking up and delivering customer’s choices and delivering accompaniments and condiments
- Maintained table settings by replenishing utensils, refilling water glasses, and being alert to spills or any other special needs
- Totaled charges, issued bills, and accepted payments.
Education
High School Diploma -
Russell County High School
Seale, AL05.2013
Skills
- Familiar with office duties
- Very organized
- Familiar with typing
- Great with customers
- Great with solving issues
- Multi-line telephone operation
- Customer/Client relations
Timeline
Receptionist/Claims Representative
Pink Monarch Breast Center
07.2022 - Current
Server
Cannon Brewpub
01.2019 - 01.2020
Assisstant manager
access loan company
12.2016 - 08.2017
Shift leader/server
Wild wing cafe
01.2015 - 01.2019
Server
Buffalo wild wings
01.2013 - 01.2015
High School Diploma -
Russell County High School
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