Mariah Jennings
Https://www.linkedin.com/in/mariahjennings-6855631a6/
Summary
Dedicated administrative professional well-versed in communication and team building, currently working towards a Computer Science degree at the University of Arkansas. Ready to bring an energetic and passionate mindset to your team.
Overview
3
3
years of professional experience
Work History
Claims Specialist
Arkansas Blue Cross Blue Shield
08.2024 - Current
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
- Collaborated with cross-functional teams to optimize claims handling procedures, resulting in improved productivity.
Access Coordinator
University of Arkansas for Medical Sciences
12.2022 - Current
- Provides comprehensive support for patient care activities
- Answers telephones and coordinates appointments, referrals, consults, tests and/or procedures
- Improved patient access by streamlining registration processes and reducing wait times.
- Verifies insurance coverage and responds appropriately to requirements of third-party payers.
- Enhanced patient satisfaction with efficient scheduling of appointments and followups.
Bank Teller
Arvest Bank
12.2021 - 12.2022
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Contribute to achievement of branch sales goals by engaging customers to determine their product needs
- Streamlined teller operations for better workflow by implementing time-management strategies.
Education
Bachelor of Science - Computer Science
University of Arkansas
05-2027
High School Diploma -
Watson Chapel High School
05.2019
Skills
- Administrative and Office Support
- Microsoft Office mastery
- Interpersonal Relations
- Customer service expertise
- Detail-oriented approach
- Adaptable mindset
- Multitasking and Organization
- Time Management
Timeline
Claims Specialist
Arkansas Blue Cross Blue Shield
08.2024 - Current
Access Coordinator
University of Arkansas for Medical Sciences
12.2022 - Current
Bank Teller
Arvest Bank
12.2021 - 12.2022
High School Diploma -
Watson Chapel High School
Bachelor of Science - Computer Science
University of Arkansas
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