Tayanuh Evans
Jackson,GA
Overview
13
13
years of professional experience
1
1
Certification
Work History
Claims Specialist
Simple Appliance Repair
Jackson, GA
10.2022 - Current
- Reports and processes these claims by researching the policy and accumulating evidence regarding the claim.
- • Demonstrated exceptional communication skills by effectively answering and addressing customer inquiries and concerns in a timely and professional manner.• Managed a high-volume reception area, efficiently handling incoming calls, scheduling appointments, and greeting visitors with a friendly and welcoming attitude.• Resolved customer complaints and issues by actively listening to their needs, analyzing problems, and providing appropriate solutions, resulting in a high customer satisfaction rating.• Successfully collaborated with cross-functional teams to streamline administrative processes, optimizing efficiency and ensuring smooth operations within the organization.
Daycare Teacher
Guardian Angels learning center
Jackson, GA
12.2021 - 08.2022
JP Travel Center
07.2019 - 12.2019
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find necessary store items.
- Counted product stock to maintain inventory records.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
- Accurately handled over $1500.00 of payments daily in cash and credit cards payments.
- Trained new team members in cash register operation, stock procedures and customer service.
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Loves Travel Center Of America
11.2017 - 12.2018
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Processed returned items in accordance with store policy.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Cashier
Walmart
Jackson, GA
09.2016 - 07.2017
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Helped customers find specific products, answering questions and offering advice.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Dietary Aide
Westbury Medical Care And Rehab
Jackson, GA
08.2013 - 11.2016
- Served specific meals to patients with special dietary needs with accuracy and speed.
- Helped patients with special needs eat meals with kindness and patience.
- Use dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
- Assisted with meal prep for daily meals, following strict sanitation and food handling guidelines
- Cleaned up tables and floor person residence.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Housekeeping
Comfort Suites
Locust Grove, GA
08.2012 - 06.2013
- Make beds
- Greet customers
- Clean rooms
Education
High School Diploma - undefined
Jackson High School
Jackson, GA05.2015
Skills
- First-aid
- Table setting
- Food preparation
- Sanitization
- Meal preparation
- Vegetarian diets
- Medication regimens
- FDA food guidelines
- Adolescent nutrition
- Special diet requirements
- Retail Sales
- Customer Service
- Dietary Aide Experience
- Kitchen Experience
- Food Service
- Food Handling
- Food Safety
- Cash Handling
- Caregiving
- Childcare
- Senior Care
- Microsoft Word
- Experience with Children
- Teaching
- Customer service
- Cash register
- Retail sales
- Accounting
- Sales
- Dietary aide experience
- Cash handling (7 years)
- Office management
- Accounts receivable
- Leadership
- Documentation review
- Medical administrative support
- Organizational skills
- Front desk
- Filing
- Microsoft Office
- Data entry
- Communication skills
- Technical support
- Research
Certification
- Driver's license
- Teaching Certification
- Driver's License
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Claims Specialist
Simple Appliance Repair
10.2022 - Current
Daycare Teacher
Guardian Angels learning center
12.2021 - 08.2022
JP Travel Center
07.2019 - 12.2019
Loves Travel Center Of America
11.2017 - 12.2018
Cashier
Walmart
09.2016 - 07.2017
Dietary Aide
Westbury Medical Care And Rehab
08.2013 - 11.2016
Housekeeping
Comfort Suites
08.2012 - 06.2013
High School Diploma - undefined
Jackson High School