Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mariah Johnson

Orange,CA

Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Case Manager

PATH
07.2024 - 12.2024
  • Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs
  • Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals
  • Completes program specific assessments (e.g
  • VI-SPDAT)
  • Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake
  • Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents

Behavior Interventionist

The Stepping Stones Group
01.2024 - 06.2024
  • Working closely with the individual and with other professionals, such as teachers, to assess the client's behaviors and create a specially designed plan
  • Implementing the plan
  • Providing ongoing assessments of progress
  • Creating general strategies for behavior assessment
  • Conflict resolution
  • Crisis intervention
  • Assisting other professionals who work with the client in their daily environment

Event Coordinator

Sabra Hannah Event Co
04.2010 - 12.2023
  • Hosted and organized parties
  • Produced proposals for events
  • Finding a suitable venue and planning room layout
  • Assisting the events team with a high number of events, ranging from small meetings to award ceremonies
  • Promoting events across all social media platforms
  • Supporting the events manager with logistical and administrative support
  • Maintaining records of all bookings e.g
  • Venue and catering and taking payments where necessary
  • Assisting with creative decisions
  • Attending all meetings to act as a second point of contact

Coordinator

Healthcare in Action
04.2023 - 10.2023
  • Provide administrative support to the Directors of HIA (e.g., schedule meetings, maintaining staff rosters, etc)
  • Provide project management support on a variety of initiatives-all connected to the successful maintenance of HIA operations (e.g
  • EMR upgrades, collecting feedback, supporting evaluation, internal process improvement pilots)
  • Document appointments in the system calendar and/or Electric Medical Record
  • Respond appropriately and in a timely fashion to patients and staff
  • Follow all HIPAA requirements

Paraprofessional

The Stepping Stones Group
04.2022 - 04.2023
  • Perform technical, clerical and instructional support tasks in a Pre-K -12th grade classroom for the physically impaired
  • Instruct individual student on a one-on-one basis in mathematics
  • Work under supervision of classroom teacher to develop thematic learning units in classroom
  • Collaborate with other teachers or administrators to develop, evaluate, or revise kindergarten or elementary school programs
  • Assist with intellectual and behavioral disabilities daily, IEP's, preparations and extracurricular activities

Patient Care Coordinator

Optum
12.2020 - 04.2022
  • Make outbound calls to remind patients of appointments or to coordinate resolution of care opportunities with patients, providers, and pharmacies
  • Demonstrate sensitivity to issues and show proactive behavior in addressing customer needs
  • Demonstrate active listening and empathy in all interactions
  • Demonstrate effective communication through proper tone, pace, volume, grammar, and pronunciation
  • Demonstrate courtesy in each interaction
  • Meets key performance goals established including quality and attendance
  • Maintain confidentiality and adhere to HIPAA requirements

Rehab Aide

Willow Adult School- Innovative Rehab Services
08.2019 - 12.2020
  • Assist clients in job duty preparation
  • Assist clients in rehabilitation for employment preparation
  • Assists in the management and shaping of client behavior through the use of positive reinforcement strategies
  • Monitors or checks assigned areas to assist in enforcing safety limits and provides guidance to clients as needed
  • Tutors clients on an individual or group basis

Life Coach

Injoy Life Resources
07.2015 - 08.2019
  • Provide emotional support to those with and without mental illnesses
  • Foster new and positive relationships with members of the community
  • Aid individuals with incontinence in changing briefs
  • Budgeting and organizing outings

Education

Bachelor of Science - Sociology

Grand Canyon University
01-2025

American Sign Language -

Golden West College
Huntington Beach, CA
02.2017

High School Diploma -

Calvary Chapel Christian High School
01.2012

Skills

  • Crisis Management
  • Computer Proficiency
  • Multi-Tasking
  • CPR Certified
  • Microsoft Office
  • Quality Analysis
  • Budget Tracking
  • Life Skills Training
  • Public Speaking
  • Conflict Resolution

Certification

  • CPR Certification, 01/01/24, Present
  • Driver's License

Timeline

Case Manager

PATH
07.2024 - 12.2024

Behavior Interventionist

The Stepping Stones Group
01.2024 - 06.2024

Coordinator

Healthcare in Action
04.2023 - 10.2023

Paraprofessional

The Stepping Stones Group
04.2022 - 04.2023

Patient Care Coordinator

Optum
12.2020 - 04.2022

Rehab Aide

Willow Adult School- Innovative Rehab Services
08.2019 - 12.2020

Life Coach

Injoy Life Resources
07.2015 - 08.2019

Event Coordinator

Sabra Hannah Event Co
04.2010 - 12.2023

American Sign Language -

Golden West College

Bachelor of Science - Sociology

Grand Canyon University

High School Diploma -

Calvary Chapel Christian High School
Mariah Johnson