Mariah Johnson
Washington ,DC
Summary
I wish to assist your organization in achieving its goals and objectives since I am a goal-oriented person. I am committed to serving everyone’s needs, and I am eager to collaborate with you and provide outstanding service.
Overview
6
6
years of professional experience
Work History
Server/Hostess/Cashier
Applebee's
03.2020 - 05.2024
- As a host, server, and cashier, it was my duty to welcome clients into a dining establishment, see to it that they were seated, and provide them with attentive service. I was responsible for distributing menus, keeping track of customers on the waitlist, and taking reservations over the phone. I also helped guests find their tables, gave them menus, and responded to any queries they might have. Along with the cash for the services rendered, I also collected tips.
Server
IHOP
05.2018 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Candidate for Certificate - Medical Assisting
Fortis College
Landover, Maryland05.2023
High School Diploma - undefined
Prince George’s County Public Schools Bowie High School
Bowie, MD05.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Timeline
Server/Hostess/Cashier
Applebee's
03.2020 - 05.2024
Server
IHOP
05.2018 - 05.2022
Candidate for Certificate - Medical Assisting
Fortis College
High School Diploma - undefined
Prince George’s County Public Schools Bowie High School
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