Mariah Johnson
Chicago,IL
Overview
1
1
year of professional experience
Work History
Desk Assistant
Northern Illinois University
DeKalb, IL
08.2025 - Current
- Provided friendly and professional customer service to students, residents, staff, and visitors.
- Assisted students with questions, requests, and general information regarding residence hall policies and campus resources.
- Managed front-desk operations, including answering phones, responding to inquiries, and maintaining accurate records.
- Monitored the front desk and residence hall access while following university safety and security procedures.
- Communicated effectively with students and staff to address concerns and resolve issues.
- Maintained a clean, organized, and welcoming front-desk environment.
- Handled confidential and sensitive information professionally and responsibly.
Associate
Amazon
Melrose Park, IL
06.2026 - 08.2026
- Processed and organized packages efficiently to meet daily delivery and shipment deadlines.
- Maintained a safe, clean, and organized work environment while following workplace safety procedures.
- Worked effectively in a fast-paced, team-oriented environment while consistently meeting productivity expectations.
- Identified and resolved package discrepancies, damaged items, and routing issues when necessary.
- Followed company procedures to ensure packages were accurately handled and prepared for delivery.
Education
Bachelor of Science - Health And Human Sciences
Northern Illinois University
Dekalb, IL05-2028
Skills
- Customer Service
- Communication
- Teamwork & Collaboration
- Time Management
- Organization
- Multitasking
- Working in Fast-Paced Environments
- Microsoft Office
- Computer & Handheld Scanner Systems
- Reliability & Dependability
Timeline
Associate
Amazon
06.2026 - 08.2026
Desk Assistant
Northern Illinois University
08.2025 - Current
Bachelor of Science - Health And Human Sciences
Northern Illinois University
Activities
The National Association Of Colored Women's Club — Northern Illinois University
Active Member | April 2026 – Present
- Participated in meetings, events, and activities supporting the organization’s goals.
- Collaborated with other members to plan and execute campus events.
- Developed communication, teamwork, leadership, and organizational skills.