Mariah Jones
Hazelwood,MO
Summary
Skilled Paralegal with broad experience in legal research, document drafting, trial preparation, and case management. Strong communication skills and adept at building relationships with clients and fellow professionals. Proven ability to work well under pressure while maintaining high levels of accuracy. Previous role resulted in smoother office operations and expedited case resolution times.
Overview
7
7
years of professional experience
Work History
Paralegal
Millsap and Singer
Chesterfield, MO
02.2025 - Current
- Prepared trial materials, including exhibits and witness list, for hearings.
- Maintained client files according to established protocols.
- Entered data into and managed litigation databases and Excel spreadsheets.
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
- Drafted correspondence, documented data, and submitted materials to appropriate parties.
Collector II
US Bank National Association
Olivette, Missouri
12.2021 - 06.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Front Desk Associate
Club Fitness
St.Charles, MO
05.2018 - 12.2021
- Greeted members and guests with a friendly and welcoming demeanor.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, and photocopying documents.
- Resolved customer complaints professionally while maintaining high standards of service quality.
- Trained newly hired employees on front desk procedures and business operations.
Education
Bachelor of Science - Criminal Justice
Youngstown State University
Youngstown, OH05-2025
Associate of Applied Science - Paralegal Studies
Youngstown State University
Youngstown, OH12-2024
Master of Science - Criminal Justice
Youngstown State University
Youngstown, OHSkills
- Legal research
- Litigation support
- Case management
- Client communication
- Document management
- Data entry
- Problem solving
- Attorney support
- File and records management
- Proficient in MS Office
Accomplishments
- Greatest Honors 2025
- Great Honors 2024
- Deans List 2018-2025
Timeline
Paralegal
Millsap and Singer
02.2025 - Current
Collector II
US Bank National Association
12.2021 - 06.2024
Front Desk Associate
Club Fitness
05.2018 - 12.2021
Bachelor of Science - Criminal Justice
Youngstown State University
Associate of Applied Science - Paralegal Studies
Youngstown State University
Master of Science - Criminal Justice
Youngstown State University