Mariah Lamas
Easton,PA
Summary
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Efficient Registration Specialist competent in handling scheduled and unscheduled patients. Coordinates schedules and bed assignments effectively using Epic. Successful at resolving paperwork and operational problems to complete timely registrations. Documents critical data elements consistently to facilitate proper identification and billing for each patient.
Overview
13
13
years of professional experience
Work History
Registration Specialist
Lehigh Valley Health Network
10.2021 - 09.2023
- Mainly Checks in patients for Children's Express Care as well as General LVPG Pediatrics
- Helps out on the Adult side when needed and happy to learn more knowledge about the network
- Trained in Epic
- Scans documents, insurance, and ect into the patients charts
- Helps verify the correct insurances and paperwork are going into the patients medical records
- Answering/Transferring phone calls
- Makes sure to take the correct safety precautions when patients are presented with a life threateningillness and or problem
- Calling insurance companies when needed to make sure patient is eligible
- Makes sure patients get checked in a timely manner and are taken care of
- Incredible patient service
- Collects co payments all day and sets up the DAR for accounting
- Willing to relocate: Anywhere
Medical Receptionist
Valley Pain Specialists, PC
03.2021 - 06.2021
- Providing a kind caring attitudes towards patients every day
- Scheduling patients for physicians and surgeon
- Checking in patients for surgical procedures
- Making super bills & charts for patients
- Making documents for the surgery policies & patient medical history
- Making confirmation calls
- Informing patients on what to do & what not to do before the procedure
- Taking co payments & verifying insurance
- Answering phone calls through out the days
- Faxing scripts & medical records to other health care facilities
- Taking patients back to see the doctor
- Trained in triage
Sales Representative / Receptionist
Brown Daub Chevrolet
07.2019 - 05.2020
- Transferring Calls
- Scheduling client appointments
- Collecting payments
- Cashiering
- Handling Register
- Making outbound phone calls
- Excellent computer skills
- Multitasking
Scrunchy Attendant
ShopRite
09.2017 - 12.2017
- Ensured safety and security of children aged 3-8 while parents shopped in store
- Facilitated daily recreational activities (i.e
- Crafts, movies, reading, writing)
- Cleaned and sanitized work areas, toys, and other materials daily
- Monitored check in and check out log of daycare attendees
Customer Service Associate
Wegmans Food Market Inc
08.2010 - 08.2017
- Provided exceptional customer service as a front end and café associate
- Worked with other team members to resolve customer issues
- Ensured processes were followed aligning with safety and food sanitation regulations
- Maintained cleanliness of department
- Replenished inventory levels to ensure optimal shopping experience
Education
Some College (No Degree) - General Studies
Northampton Community College
Bethlehem, PAHigh School Diploma -
Easton Area High School
Easton, PA06.2012
Skills
- HIPAA Compliance
- Insurance Verification
- Organizational Skills
- Medical Terminology
- Record Keeping
- Attention to Detail
- Office Equipment Operation
- Customer Service
- Telephone Etiquette
- Computer Proficiency
- Empathy and Compassion
- Adaptability and Flexibility
- Pre-Registration Documentation
- Documentation and Reporting
- Teamwork and Collaboration
- Records Maintenance
- Records Management
- Interpersonal and Written Communication
- Payment Processing
- Registered Health Information Technician
- Experience With [Software]
- Registration Data Intake
Additional Information
- Authorized to work in the US for any employer
Timeline
Registration Specialist
Lehigh Valley Health Network
10.2021 - 09.2023
Medical Receptionist
Valley Pain Specialists, PC
03.2021 - 06.2021
Sales Representative / Receptionist
Brown Daub Chevrolet
07.2019 - 05.2020
Scrunchy Attendant
ShopRite
09.2017 - 12.2017
Customer Service Associate
Wegmans Food Market Inc
08.2010 - 08.2017
Some College (No Degree) - General Studies
Northampton Community College
High School Diploma -
Easton Area High School
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